Gallery Director - New York

EDEN, House of Art; New York (NY); On-site; USD 120,000 - 220,000; Full time

Job summary

EDEN, House of Art, a globally recognized art brand, seeks a seasoned sales leader to drive luxury gallery sales and manage high-value collector relationships. The role focuses on recruiting, coaching, and coordinating a high-performance team, with a strong emphasis on closing complex deals and maximizing client satisfaction across multiple houses of art.

The ideal candidate will leverage CRM and digital inquiry management to optimize the sales funnel, ensure timely invoicing, and sustain

Qualifications

• 10+ years of direct sales experience with a proven revenue track record in a commercial gallery or luxury retail.
• Languages are a plus.
• Demonstrated ability to build, train, and manage high-performing sales teams under commission structures.
• Knowledge of CRM platforms and high-volume digital inquiry management.
• Strong network of existing or potential collector relationships.

Responsibilities

• Achieve quarterly and annual sales targets through direct sales and closing skills.
• Oversee digital inquiries and ensure rapid turnaround on inbound requests.
• Recruit, onboard, and retain high-performing sales associates with established collector relationships.
• Conduct continuous sales training on negotiation techniques and closing tactics.
• Structure and audit the gallery CRM, track deals from contact to invoice.
• Collaborate with finance to track invoices and manage installment plans.
• Oversee post-sale engagement including authentication certificates and long-term client management.

Skills

Sales leadership

Client relationship management

Negotiation

Team coaching

Tools

CRM platforms

Job description

EDEN, House of Art, is a globally recognized art brand known for its meticulously curated exhibitions, bespoke collector events, original artworks, and innovative "Art Movements" aimed at creating seamless artistic experiences. With 15 iconic locations worldwide and over 130,000 sq. ft of permanent art spaces, EDEN features a dynamic roster of leading contemporary artists. With three new Houses of Art opening in 2025 in St. Tropez, Paris, and Miami, EDEN continues its rapid growth as a leader in the international art scene. Dedicated to blending art with immersive experiences, EDEN provides a unique platform for collectors and art enthusiasts.

Key Responsibilities

• Sales & Revenue Generation: Achieve quarterly and annual sales targets through direct sales , closing skills . Strong involvement in follow-ups individually and trough the team
• Online Inquiry Conversion: Oversee digital sales channels ensuring rapid turnaround on inbound inquiries.
• Sales Team Recruitment & Employment: Recruit, onboard, and retain high-performing sales associates and advisory staff with established collector relationships.
• Team Training & Mentorship: Conduct continuous sales training on negotiation techniques, client outreach strategies, artwork presentation, and closing tactics for sales staff.
• Client Pipeline Management: Structure and audit the gallery CRM, assigning VIP collector leads, tracking deal stages, and optimizing conversion rates from initial contact to invoice
• Pending Collections & Payment Oversight: Partner with financial teams to track outstanding invoices, manage installment payment plans, and resolve pending collections efficiently without damaging client relationships.
• Post-Sales Experience & Client Happiness: Oversee post-sale engagement—including personalized thank-yous, installation follow-ups, authenticity certificates, and lifetime collector management to guarantee long-term retention and repeat business.

Key Performance Indicators (KPIs)

• Quarterly and yearly sales target achievement and conversion rate of online inquiries.
• Average collection period for outstanding invoices (30/60/90+days).
• Client retention + upsells and repeat purchase rates over a 12-month period.

Qualifications & Requirements

• 10+ years of direct sales experience with a proven revenue track record in a commercial gallery or luxury retail.
• Languages are a plus.
• Demonstrated ability to build, train, and manage high-performing sales teams under commission structures.
• Knowledge of CRM platforms (and high-volume digital inquiry management.
• Strong network of existing or potential collector relationships.