GA Customer Quality Improvement

Hyundai Motor Group Metaplant America (HMGMA)

Ellabell (GA)

On-site

USD 65,000 - 90,000

Full time

9 days ago
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Benefits offered by this job

Medical / Vision / Dental insurance
Paid holidays and PTO
401k plan

Job summary

Hyundai Motor Group Metaplant America (HMGMA) is seeking a Production General Assembly Customer Quality Improvement Specialist to analyze data, identify trends, and drive improvements at the point of assembly.

You will coordinate with Production and Engineering, investigate customer claims, lead improvement initiatives, and train the team. Domestic and international travel may be required as part of quality initiatives.

Qualifications

  • Minimum 2 years of experience in vehicle production.
  • Bachelor's degree in Engineering or equivalent preferred.
  • Experience in an engineering/industrial environment; travel may be required.

Responsibilities

  • Analyze large data sets to identify trends and areas for improvement.
  • Coordinate yard campaigns with Production and Engineering to improve quality at the point of assembly.
  • Investigate customer claims to determine responsibility, countermeasures, containment and corrective actions.
  • Investigate real-time quality issues to determine root cause and communicate findings to responsible parties.
  • Coordinate daily metrics meetings with assembly lines and lead improvement efforts.
  • Lead training sessions and other improvement exercises with the Production Team.
  • Complete all other tasks assigned by Leadership team.
  • Collaborate with Production Leadership and Engineering to improve quality at the point of assembly.

Skills

Vehicle production experience

Education

Bachelor's degree in Engineering or equivalent

Tools

MS Word
Excel
PowerPoint

Job description

Production General Assembly Customer Quality Improvement Specialist

Job description

Production General Assembly Customer Quality Improvement Specialist

WHAT YOU WILL DO
  • Perform in-depth analysis of large data sets across multiple variables to identify trends and areas for improvement.
  • Coordinate yard campaigns with Production and Engineering to improve qualiy at the point of assembly.
  • Investigate customer claims to determine responsibilit,y countermeasures, containments and clean points for each.
  • Investigate real-time quality issues to determine root cause and communicate to responsible parties.
  • Coordinate daily FTT Metric Meeting with Assembly Lines and lead improvement efforts.
  • Lead training sessions and other improvement exercises with Production Team.
  • Complete all other tasks assigned by Leadership team.
  • Collaborate with Production Leadership and Engineering to improve quality at the point of assembly.
HOW WILL YOU MAKE AN IMPACT

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.

WHAT YOU WILL BRING TO THE ROLE
  • Experience with vehicle production (Minimum 2years)
  • MS Word, Excel, PowerPoint
  • Bachelor's degree in an Engineering discipline or equivalent desired
  • Job related experience in an engineering/industrial environment
  • Domestic / International travel required.
WHAT HYUNDAI CAN OFFER YOU
  • HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
  • HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.
OTHER DETAILS
  • FLSA Classification: Exempt/Salary

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