FX Trading Support

Talan Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Talan Group, a global consulting firm, seeks an FX Application Support professional to enhance their Finance engineering team. The role includes providing technical assistance for electronic trading systems and supporting users globally, with a strong focus on relationship management and incident resolution.

Benefits

401(k) retirement plan with company matching

15 days of paid vacation per year

8 paid holidays + 5 sick days + 2 personal days per year

Company health, dental, and vision insurance plans

Voluntary STD and LTD

Qualifications

• 3+ years of relevant experience.
• Capable of handling releases autonomously.
• Experience in supporting electronic execution and/or algorithmic trading systems.

Responsibilities

• Provide functional and technical support around relevant systems to users worldwide.
• Monitor and troubleshoot trades on electronic trading systems.
• Incident Management and manage customer relations.

Skills

Experience in Front Office support capacities

Knowledge of FX products

Knowledge of Unix/Linux

Knowledge of SQL

Knowledge of Windows

Job description

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation.

We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025.

At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society.

Join us and be part of meaningful change!

Job Description

Are you looking to join a company at the forefront of innovation and transformation? Look no further than Talan! We are seeking a talented FX Application Supportto join our team and work on FXITprojects.

Role and responsibilities

The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform L1 and L2 support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model. Further to this, the ideal candidate will be involved in all technical aspects of the trading system and client support interactions. The main responsibilities include:

• Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
• Static data management (Counterparties, Currencies etc)
• Ensure platforms admin in relation with system providers, both internal and external.
• Dealing with STP (straight thru processing) issues.
• Incident Management
• Manage customer relations when dealing directly with both internal and external users of the systems.
• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
• Liaise with users and developers.
• Capable of handling releases autonomously
• Release Management experience

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development ofour Finance engineering teamand grow your career in a stimulating environment.

#LI-ASD

Qualifications

• 3+ years of relevant experience
• Experience in Front Office support capacities
• Knowledge ofFX products
• Knowledge of Unix/Linux, SQL, Windows

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$90,000 - US$150,000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ️????Company health, dental, and vision insurance plans + FSA
• ????Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.