FX Trading Support

Talan; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Join a global consulting and technology group dedicated to transformation at Talan. We're seeking an FX Application Support to provide technical assistance in electronic trading systems, ensuring a seamless experience for users while being part of a dynamic 24/7 support team.

Benefits

401(k) retirement plan with company matching

15 days of paid vacation per year

Company health, dental, and vision insurance plans

Voluntary STD and LTD

8 paid holidays + 5 sick days + 2 personal days

Qualifications

• 3+ years of relevant experience in FX application support.
• Experience in Front Office support capacities.
• Knowledge of FX products.

Responsibilities

• Provide L1 and L2 support for electronic trading systems.
• Monitor and troubleshoot trades on electronic trading systems.
• Manage customer relations and assist in technical aspects.

Skills

Unix/Linux

SQL

Windows

Customer relations

Job description

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With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation.

We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025.

At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society.

Join us and be part of meaningful change!

Job Description

Are you looking to join a company at the forefront of innovation and transformation? Look no further than Talan! We are seeking a talented FX Application Support to join our team and work on FX IT projects.

Role and responsibilities

The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform L1 and L2 support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model. Further to this, the ideal candidate will be involved in all technical aspects of the trading system and client support interactions. The main responsibilities include:

• Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)

• Ensure platforms admin in relation with system providers, both internal and external.

• Dealing with STP (straight thru processing) issues.

• Manage customer relations when dealing directly with both internal and external users of the systems.

• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)

• Liaise with users and developers.

• Capable of handling releases autonomously

• Release Management experience

Qualifications

• 3+ years of relevant experience
• Experience in Front Office support capacities
• Knowledge of FX products
• Knowledge of Unix/Linux, SQL, Windows

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$90,000 - US$150,000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ️????Company health, dental, and vision insurance plans + FSA
• ????Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development and IT Services and IT Consulting

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