FX Trading Support

Talan; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Talan is seeking a talented FX Application Support professional to work on FX IT projects. The role involves supporting trading systems, interacting with users globally, and managing customer relations. The ideal candidate will have significant experience and a deep understanding of FX products and front office support.

Benefits

401(k) retirement plan with company matching

15 days of paid vacation per year, increasing to 27 with seniority

8 paid holidays + 5 sick days + 2 personal days per year

Company health, dental, and vision insurance

Voluntary STD and LTD

Commuter/transit benefits

Qualifications

• 3+ years of relevant experience.
• Experience in Front Office support capacities.
• Knowledge of FX products.
• Knowledge of Unix/Linux, SQL, Windows.

Responsibilities

• Provide functional and technical support to users worldwide.
• Manage customer relations when dealing with both internal and external users.
• Handle releases autonomously and manage incident management.

Skills

Front Office support

FX products

Unix/Linux

SQL

Windows

Job description

Job Description

Are you looking to join a company at the forefront of innovation and transformation? Look no further than Talan! We are seeking a talented FX Application Support to join our team and work on FX IT projects.

Role and responsibilities

The candidate should have experience in supporting electronic execution and/or algorithmic trading systems and users of those systems. The ideal candidate will be required to perform L1 and L2 support of electronic trading and execution systems, monitor and troubleshoot trades on electronic trading systems and work in a 24 hour electronic global trading support team using the follow-the-sun support model. Further to this, the ideal candidate will be involved in all technical aspects of the trading system and client support interactions. The main responsibilities include:

• Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
• Static data management (Counterparties, Currencies etc)
• Ensure platforms admin in relation with system providers, both internal and external.
• Dealing with STP (straight thru processing) issues.
• Incident Management
• Manage customer relations when dealing directly with both internal and external users of the systems.
• Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
• Liaise with users and developers.
• Capable of handling releases autonomously
• Release Management experience

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development of our Finance engineering team and grow your career in a stimulating environment.

#LI-ASD

Qualifications:
Qualifications

• 3+ years of relevant experience
• Experience in Front Office support capacities
• Knowledge of FX products
• Knowledge of Unix/Linux, SQL, Windows

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$90,000 - US$150,000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ️Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.