FX Payments Partnership-Senior Associate

Testing Site - JPMC; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Testing Site - JPMC in Jersey City, NJ, seeks a Senior Market and Product Expansion Associate in Cross Currency Payments. You will collaborate across the organization to build relationships with external partners and internal teams, driving improvements in product offerings and client experience.

You will lead regular partner calls, escalate issues, and support production and FX-related enhancements while coordinating with Product, Development, Network Management and Operations teams to optimize

Qualifications

• Proven experience or equivalent expertise working in Product, Vendor Relations/Partnerships or Project Management
• Developing knowledge of currency-specific payment requirements
• Experience with global low value and high value payment systems, real-time payments and wallets
• Proficiency in Microsoft Word, Excel, and PowerPoint

Responsibilities

• Run regular calls with external partners to progress items and drive projects
• Provide partner escalation support for Operations and Network Management teams
• Contribute to production issue management and resolution
• Act as internal SME on FX partner capabilities to support enhancements
• Support tracking and monitoring of partner performance by Network Management
• Build and maintain relationships with stakeholders across Product, Development, Network Management, Operations, Legal, Risk, Compliance and Technology

Skills

Product / Partnerships

Project Management

Currency knowledge

Payment systems & real-time

Tools

MS Office

Job description

Unlock your potential by supporting existing capabilities and product enhancements. Harness your expertise to build pivotal relationships, identify areas of improvement, increase efficiencies, and contribute to key product improvements and the client experience.

As a Senior Market and Product Expansion Associate in Cross Currency Payments, you contribute significantly to your team’s success. You work across the organization, build critical relationships with our external partners and internal functional teams, and drive efforts to continually enhance our product offerings.

Job responsibilities

• Run regular calls with our external partners to progress open items, drive projects and raise time-sensitive issues
• Provide partner escalation support for our Operations and Network Management teams
• Contribute to the management of production issues
• Act as internal subject matter experts on our FX partner capabilities to effectively support enhancements and efficiencies.
• Support the tracking and monitoring of partner performance by Network Management
• Builds and maintains working relationships with stakeholders across distinct functions including Product Management, Product Development, Network Management, Operations, Legal, Risk, Compliance and Technology

Required qualifications, capabilities, and skills

• Proven experience or equivalent expertise working in Product, Vendor Relations/Partnerships or Project Management
• Developing knowledge of currency-specific payment requirements
• Experience with global low value and high value payment systems, real-time payments and wallets
• Proficiency in Microsoft Word, Excel, and PowerPoint