Payments- Cross Currency Product Solutions Specialist- Vice President

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 130,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in New Jersey is seeking a Product Solutions Manager for Cross Currency to define client‑ready solutions with Sales. You will understand client needs, configure complex product offerings, and act as the voice of the customer.

You will support pricing, contribute to RFP responses, and help grow North America cross‑currency revenue by guiding the product strategy and coordinating with Sales, Banker Coverage, Clearing, and FX Sales.

Qualifications

• 5+ years of experience solving problems across multiple teams and products.
• Bachelor’s degree or equivalent experience.
• Experience in a sales cycle and regular client engagement.
• Strong knowledge of transaction banking and cross-currency solutions.
• Proven product-oriented consultative sales experience.
• Excellent client-facing, presentation, and executive communication skills.
• Ability to build trusted relationships with internal partners (Sales, Product, Client Service, Global Bankers).

Responsibilities

• Leads solutioning and adoption of client-facing products and capabilities while defining and configuring optimal solutions for clients’ needs.
• Acts as a subject matter expert on defined products and understands client needs and industry trends.
• Supports Sales in pricing, pipeline planning, account planning, and training collateral.
• Engages with client teams to understand pain points and communicates feedback to Product teams for roadmap input.
• Owns and executes strategy to grow Cross‑Currency North America P&L with prioritization of targets and actions.
• Drives end-to-end sales cycle management: discovery, design, pricing, RFP responses, negotiation, and deal closing.
• Leads client presentations and pre-sales activities for North America; coordinates with Payments Sales, Banker Coverage, Clearing, and FX Sales.
• Maintains pipeline hygiene with forecasting, funnel governance, and senior management reporting.

Skills

Problem solving

Client engagement

Executive communication

Stakeholder management

Cross-currency knowledge

Sales-driven mindset

Pricing & negotiation

Pipeline management

Multi-stakeholder coordination

Education

Bachelor’s degree

Job description

Leverage your problem‑solving skills to thrive in a fast‑paced environment and drive customer‑centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor‑made product solutions that meet clients’ needs.

As a Product Solutions Manager in Cross Currency, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client‑facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Own and execute the strategy to grow the Banks Cross‑Currency North America (U.S. and Canada) P&L, including clear prioritization of targets, opportunities, and actions to drive results.
• Drive end‑to‑end sales cycle management: target list development, proactive origination, discovery, solution design, pricing/positioning, RFP responses, negotiation, mandate wins, and deal closing.
• Lead client presentations and pre‑sales activities for the North America market; coordinate closely with Payments Sales, Banker Coverage, Clearing, and FX Sales on proactive and targeted client engagement.
• Maintain strong pipeline management and hygiene, including accurate forecasting, funnel governance, and concise senior management reporting.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem‑solving across multiple teams and a cluster of products
• Bachelor’s degree or equivalent experience
• Extensive experience working in a sales cycle and engaging with clients on a regular basis
• Experience modifying preconfigured solutions to meet complex problemsDemonstrated prior experience working in a highly matrixed and complex organizationDemonstrate a “find solutions” mindset—work across stakeholders to resolve issues, remove blockers, and deliver the best outcome for the client while aligning to firm priorities.
• Strong knowledge of transaction banking and Transactional FX / cross‑currency solutions, including multi‑currency pricing, cross‑border payments, liquidity concepts, and delivery channels (including APIs).
• Proven product‑oriented consultative sales experience, including managing complex sales cycles with multiple internal and external stakeholders.
• Excellent client‑facing, presentation, and executive communication skills (written and verbal).
• Ability to build trusted, collaborative relationships with key internal partners (Sales, Product, Client Service, Global Bankers, and other stakeholders).

Preferred qualifications, capabilities, and skills

• Experience developing clear sales plays/GTMs and executing against measurable growth goals (penetration and/or wallet share expansion).
• Willingness to travel.