FWS Student Support Services (SSS) - TRIO

Kentucky-State-University; Frankfort (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

Kentucky State University is seeking a PT FED WORK STUDY STUDENT to provide clerical support in the Student Support Services (SSS)—TRIO office in Frankfort, KY. You will assist with front-desk duties, data entry, scheduling, and event support.

Ideal candidates are enrolled at KSU, eligible for Federal Work-Study, and able to balance academics with up to 20 hours per week. Strong communication and organizational skills are essential for this role.

Qualifications

• Must be enrolled at Kentucky State University and eligible for Federal Work-Study.
• Maintain satisfactory academic progress and good standing.
• Reliability, punctuality, professionalism, and attention to detail.
• Effective written and verbal communication skills.
• Interact respectfully with students, faculty, staff and visitors.
• Basic knowledge of Word, Excel, Outlook and other office software.
• Follow directions and work independently or in a team.
• Previous customer-service or office experience is preferred but not required.

Responsibilities

• Provide general administrative and clerical support to SSS staff.
• Greet students and visitors and direct them to staff or campus resources.
• Answer phones and assist with routine questions.
• Schedule student appointments and send reminders.
• Assist with materials for workshops and student activities.
• Help with outreach, recruitment, and event promotion.
• Make copies, scan documents, organize files, and maintain supplies.
• Data entry, sign‑in sheets, surveys and attendance records.
• Set up and clean up rooms for workshops and events.
• Maintain a clean, professional, welcoming office environment.
• Protect confidentiality of student information and records.
• Complete other duties as assigned by the supervisor.

Skills

Written communication

Verbal communication

Reliability

Punctuality

Attention to detail

Teamwork

Interpersonal skills

Education

Enrollment at Kentucky State University

Federal Work-Study eligibility

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FWS Student Support Services (SSS) - TRIO

PT FED WORK STUDY STUDENT - 610105 Clerical Frankfort, KY, US

2 days ago Requisition ID: 2525

Number of Positions: As Available

Department: Student Support Services (SSS)—TRIO

Hours per Week (Maximum 20): Up to 20 hours per week, based on the student’s class schedule, departmental needs, and Federal Work-Study award.

Duties and Responsibilities:

• Provide general administrative and clerical support to Student Support Services staff.
• Greet students and visitors and direct them to the appropriate staff member or campus resource.
• Answer telephone calls and assist with routine questions.
• Schedule student appointments and provide appointment reminders.
• Assist with preparing materials for workshops, meetings, tutoring sessions, and student activities.
• Help with student outreach, recruitment, and program-event promotion.
• Make copies, scan documents, organize files, and maintain office supplies.
• Assist with data entry, sign-in sheets, surveys, and attendance records.
• Help set up and clean up rooms for SSS workshops and special events.
• Maintain a clean, professional, and welcoming office environment.
• Protect the confidentiality of student information and program records.
• Complete other appropriate duties as assigned by the supervisor.

Qualifications and Requirements:

• Must be enrolled at Kentucky State University and eligible for Federal Work-Study.
• Must maintain satisfactory academic progress and remain in good standing with the University.
• Must demonstrate reliability, punctuality, professionalism, and attention to detail.
• Must possess effective written and verbal communication skills.
• Must be able to interact respectfully with students, faculty, staff, and visitors.
• Basic knowledge of Microsoft Word, Excel, Outlook, and other office technology is preferred.
• Must be able to follow directions and work independently or as part of a team.
• Previous customer-service or office experience is preferred but not required.

KENTUCKY STATE UNIVERSITY is an Equal Opportunity Employer

The functions, qualifications, knowledge/skills, and physical requirements listed in this job description represent the essential duties of the job, which the incumbent must be able to perform either with or without reasonable accommodation. The Job Functions listed do not necessarily include all activities that the individual may perform.