FWS - Dual Enrollment

Central Carolina Technical College; Oswego (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Central Carolina Technical College is seeking a staff member to handle student inquiries by phone, email, and in person at our Oswego campus. You will call students about missing application requirements, document communications in the CRM, and assist the Dual Enrollment team with on-campus events.

The role also involves additional student-centered tasks as needed and requires strong communication, customer service, and multitasking abilities in a dynamic environment.

Qualifications

• Communication, customer service, and multi-tasking skills are needed.
• Ability to adapt to a dynamic work environment while minimizing distractions to stay focused on tasks.

Responsibilities

• Answer general student inquiries via phone, email, and face-to-face.
• Call students regarding missing application requirements.
• Document student communications in CRM.
• Assist the Dual Enrollment team with on-campus events.
• Additional student-centered tasks, as needed.

Skills

Communication

Customer service

Multitasking

Job description

Job Responsibilities

Answer general student inquiries via phone, email, andface-to-face. Call students regarding missing applicationrequirements. Document student communications in CRM. Assist theDual Enrollment team with on-campus events. Additionalstudent-centered tasks, as needed.

Minimum and Additional Requirements

Communication, customer service, and multi-tasking skills areneeded. The ability to adapt to a dynamic work environment whileminimizing distractions in an effort to stay focused on tasks isimportant. Prior Dual Enrollment students are preferred.