FWS - Advisement and Support Center

Central Carolina Technical College; Oswego (SC); On-site; USD 29,000 - 42,000; Full time

Job summary

Central Carolina Technical College is seeking an engaged student services assistant to welcome visitors and support campus operations. You will greet and assist students, faculty, staff, and guests in a courteous, professional manner, handle inquiries, and help direct calls and emails promptly.

You will support advisors, assist with class registrations, maintain advising resources, enter data into Engage/CRM, and ensure confidentiality of student records while contributing to a positive campus

Responsibilities

• Greet and assist students, faculty, staff and visitors in a courteous and professional manner.
• Answer phones, take messages, and direct calls appropriately.
• Respond to emails and other communications promptly.
• Assist with data entry and maintaining accurate records.
• Prepare and organize materials for meetings, workshops, or events.
• Support advisors and assist with registering students for classes.
• Assist in maintaining and updating advising resources, such as brochures.
• Enter data and/or sign students into Engage/CRM accurately.
• Maintain strict confidentiality regarding student information and advisement records.

Job description

Job Responsibilities

Greet and assist students, faculty, staff, and visitors in acourteous and professional manner. Answer phones, take messages,and direct calls appropriately. Respond to emails and othercommunications promptly. Assist with data entry, and maintainingaccurate records. Prepare and organize materials for meetings,workshops, or events. Support advisors and assist with registeringstudents for classes. Assist in maintaining and updating advisingresources, such as brochures. Enter data and/or sign students intoEngage/CRM accurately. Maintain strict confidentiality regardingstudent information and advisement records.

Minimum and Additional Requirements

Arrive on time and be present for allscheduled shifts. Notify the supervisor in advance of any absencesor schedule changes. Dress appropriately for the officeenvironment. Exhibit a positive attitude and willingness to learn.Communicate effectively with staff, students, and visitors. Workcooperatively with other staff members and contribute to a positiveteam environment. Be open to feedback and willing to improveperformance based on guidance.