Futures Client Relations Specialist

PowerToFly; Chicago (IL); On-site; USD 58,000 - 115,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Employee assistance program

Diversity and inclusion initiatives

Job summary

An international financial services firm in Chicago is seeking an experienced individual for a customer service role focused on futures trading. The position requires strong problem-solving skills and the ability to communicate effectively with clients about their futures transactions. Candidates should possess at least two years of relevant experience and a willingness to obtain necessary registrations. This role offers a competitive salary and a supportive work environment with comprehensive benefits.

Qualifications

• 2 years of customer-facing, futures-focused brokerage experience required.
• Ability to obtain registrations including Series 3.
• Understanding of futures execution and trading procedures.

Responsibilities

• Provide accurate answers to clients via phone calls.
• Assist clients with futures options order execution.
• Manage inbound calls and inquiries efficiently.

Skills

Customer service skills

Problem-solving skills

Interpersonal skills

Analytical skills

Communication skills

Education

Bachelor’s Degree

Job description

An international financial services firm in Chicago is seeking an experienced individual for a customer service role focused on futures trading. The position requires strong problem-solving skills and the ability to communicate effectively with clients about their futures transactions. Candidates should possess at least two years of relevant experience and a willingness to obtain necessary registrations. This role offers a competitive salary and a supportive work environment with comprehensive benefits.