Client Relationship Manager

Collabera; Chicago (IL); Hybrid; USD 61,992 - 67,502; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Paid vacation time

Paid parental leave

Paid holidays

Job summary

A financial services firm in Chicago is looking for a Client Relationship Manager to support institutional clients in trading Futures and Options. Responsibilities include addressing client inquiries, handling lifecycle events, and resolving issues. The role is a 12-month contract with a pay range of $45 to $49 per hour. The company provides a range of benefits including medical, dental, vision insurance, and a 401(k) plan, along with paid time off and holidays.

Qualifications

• Experience as a Client Relationship Manager or similar role.
• Ability to manage inquiries and issues effectively.
• Familiarity with financial products like Futures and Options.

Responsibilities

• Serve as the main contact for client inquiries.
• Research and resolve client issues and escalations.

Skills

Client management

Problem resolution

Strong communication skills

Job description

Job Details

• Title: Client Relationship Manager
• Client: Banking
• Work Location (Hybrid): Chicago, IL, 60661
• Duration: 12 months of contract (Based upon performance, could be possibility of extension or hire)
• Pay Range: $45/hr to $49/hr
• Shift: Monday - Friday | 8:00 AM - 5:00 PM
• Note: Contractor will be responsible for parking fees

Position Overview

We are seeking a Client Relationship Manager / Client Service Representative to support top-tier institutional clients trading in Futures, Options, and OTC cleared products.

Key Responsibilities

• Serve as the main contact for client inquiries related to:
  • Trades and positions
  • Lifecycle events
  • Commissions and reporting
  • Product offerings
• Research and coordinate internally to resolve client issues and escalations.

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term disability insurance
• Short-term disability insurance
• Paid parking/public transportation
• Paid time
• Paid sick and safe time
• Hours of paid vacation time
• Weeks of paid parental leave
• Paid holidays annually - as applicable