Future Store Leader: Grow, Lead & Elevate Guest Experience

Coffee & Bagel Brands; Minneapolis (MN); On-site; USD 22,000 - 39,000; Full time

Job summary

Caribou Coffee in Minneapolis is seeking an Assistant General Manager (AGM) to develop future leaders and oversee store operations in partnership with the General Manager. This growth role emphasizes strategic thinking about the store and broader district goals, while mentoring team members and delivering day-making experiences.

The AGM will drive sales, solve problems, and champion Caribou's core values, with a focus on leadership development and cross-store collaboration.

Qualifications

• 1–3 years of prior restaurant/retail experience with strong customer service.
• Ability to work early mornings, evenings, weekends and some holidays.
• Must be at least 18 years old.

Responsibilities

• Develops understanding of the business to GM level over a year.
• Drives sales through speed and service while maintaining guest experience.
• Leads effective problem resolution with calm, professionalism and empathy.
• Manages store funds during shifts and enforces cash-handling policies.
• Oversees inventory, ordering, waste control and date rotation.
• Creates connections with guests and fosters a positive team culture.

Skills

Customer service

Leadership

Education

High school diploma or GED

Job description

Caribou Coffee in Minneapolis is seeking an Assistant General Manager (AGM) to develop future leaders and oversee store operations in partnership with the General Manager. This growth role emphasizes strategic thinking about the store and broader district goals, while mentoring team members and delivering day-making experiences.

The AGM will drive sales, solve problems, and champion Caribou's core values, with a focus on leadership development and cross-store collaboration.