Assistant General Manager — Grow Into Store Leadership

Coffee & Bagel Brands; Duluth (MN); On-site; USD 22,000 - 39,000; Full time

Job summary

Caribou Coffee in Duluth, MN is hiring an Assistant General Manager to develop future leaders and help guide store strategy alongside the GM. The AGM role focuses on growth, education, and maximizing guest satisfaction while driving sales and operational excellence.

The candidate will lead with humility, coach teams, and demonstrate a strong commitment to the Caribou brand values in a fast-paced environment.

Qualifications

• 1–3 years of restaurant/retail experience with strong customer service
• Ability to work early mornings, evenings, some holidays and weekends
• Must be at least 18 years old
• Has a valid driver’s license and reliable transportation

Responsibilities

• Demonstrates the doing of Team Member and Shift Leader with enthusiasm and excellence
• Develops understanding of the business to GM level within a year
• Creates joyful connections with guests and teaches the team to do the same
• Drives sales through speed, service and effective problem solving
• Leads on problem resolution with calm, professionalism and listening
• Connects daily tasks to overall store profitability and goals
• Organizes administrative tasks and inventory to support store success
• Enforces cash-handling policies during shifts
• Brings Caribou core values to life in every interaction

Skills

Customer service

Supervisory experience

Leadership

Education

High school diploma or GED

Job description

Caribou Coffee in Duluth, MN is hiring an Assistant General Manager to develop future leaders and help guide store strategy alongside the GM. The AGM role focuses on growth, education, and maximizing guest satisfaction while driving sales and operational excellence.

The candidate will lead with humility, coach teams, and demonstrate a strong commitment to the Caribou brand values in a fast-paced environment.