Future Opening: General Manager (DO NOT CLOSE)

R365; Cincinnati (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Cork Wine and Tapas in Historic Downtown New Bedford seeks an experienced Restaurant General Manager to lead daily operations, ensure outstanding guest experiences, and mentor a dedicated team.

You will oversee menu planning, marketing efforts, staffing, training, cost control, and compliance, while showcasing a passion for wine and creative cuisine in a vibrant seafood-focused city dining scene.

Qualifications

• 5 years of experience as Restaurant General Manager or similar role.
• Extensive food and wine knowledge.
• Computer literacy and familiarity with restaurant management software.
• Experience in event planning.
• Strong leadership and people skills.
• Good financial management skills.
• Critical thinking and problem solving.
• Team player with good time management.
• Culinary school diploma or BS degree in Business Administration.

Responsibilities

• Manage and oversee the entire restaurant operation.
• Deliver exceptional guest services.
• Ensuring guest satisfaction.
• Plan new and update existing menus.
• Plan and develop the overall restaurant marketing strategy.
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints.
• Organize and supervise shifts.
• Manage and lead staff.
• Develop hourly and salary staff.
• Hire new employees.
• Terminate employees when necessary.
• Training and evaluate staff performance.
• Manage food cost, forecast requirements, and maintain inventory.
• Manage restaurant supplies including smallwares.
• Control costs and minimize waste.
• Create and nurture a positive working environment.
• Implement innovative strategies to improve productivity, sales, and food quality.

Skills

Customer service

Leadership

Communication

Time management

Problem solving

Event planning

Culinary knowledge

Wine knowledge

Finance skills

Education

Culinary diploma or BS in Business

Tools

POS software

Job description

We are looking for an experienced and passionate Restaurant General Manager to join our team.

As a Restaurant General Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience
To be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

JOB DUTIES:

• Manage and oversee the entire restaurant operation
• Deliver exceptional guest services
• Ensuring guest satisfaction
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Manage restaurant’s tech stack.
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Develop hourly and salary staff
• Hire new employees
• Terminate employees when necessary
• Training and evaluate staff performance
• Manage food cost, forecast requirements, and maintain inventory
• Manage restaurant supplies including smallwares
• Control costs and minimize waste
• Create and nurture a positive working environment
• Implement innovative strategies to improve productivity, sales, and food quality.

JOB REQUIREMENTS:

• Ideally, 5 years of experience as a Restaurant General Manager or similar role
• Ideally, 5 years of experience customer service management
• Extensive food and wine knowledge
• Computer literacy
• Familiarity with restaurant management software
• Experience in event planning
• Strong leadership, motivational and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skill s
• Culinary school diploma or BS degree in Business Administration

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cork Wine and Tapas is located in the heart of Historic Downtown New Bedford, Massachusetts. Specializing in creative cuisine, we offer a dynamic menu which features both tapas & full entrees. An eclectic eatery, the Cork menu highlights our city’s love affair with the sea while also including a wide range of options for both vegetarian and meat lovers alike. Under new leadership and a new chef, we have created a unique dining experience, indoors in the historic Joseph Taber building or outdoor dining along the cobblestones, which focuses on ambience, familiarity, and outstanding food.

Cork hosts local musicians on a weekly basis and we take pride in our connection with the local theater and art community. Stop by on a “Z Night” and you will find tables packed with diners enjoying our special wine flights and meals of shared tapas before and after their outings to the Zeiterion Theatre. We also present varied programming on AHA! nights, a free arts & culture celebration which takes place the second Thursday of every month in Downtown New Bedford.

Cork has an exclusive event space, with patio access & harbor views, which can be reserved for any event including private dinner with friends, corporate functions, bridal & baby showers & even wedding parties. Visit our website often for new menu offerings & entertainment schedule or join us on Facebook to be ‘in the know’ about our amazing weekend specials and other up to the minute Cork info.