Future Opening: Field Manager – Window World

Window World; United States; Vor Ort; USD 50.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Opportunity for advancement

Paid time off

Paid Holidays

Employee discount

Small Supportive Team

Family culture

Zusammenfassung

Window World of Kentuckiana is seeking a Field Manager to coordinate administrative, customer relations, and installation projects from start to finish. You will lead troubleshooting and work with owners, sales, warehouse staff, crews, and subcontractors, reporting directly to the Executive Vice President.

This role offers a path for advancement within America’s exterior remodeling leader, with a focus on excellent customer service and project execution across multiple sites.

Qualifikationen

• Hands-on experience in exterior remodeling construction.
• Knowledge of windows, doors, siding and trim; roofing/gutters a plus.
• Ability to measure and order windows via portal.
• Computer literacy: scheduling software, MS Office, Google apps; WW360 training.
• Excellent communication to keep clients informed with crews and sales reps.

Aufgaben

• Problem solve installation issues to maintain customer satisfaction
• Measure windows and doors accurately
• Learn and work with company management software
• Communicating project updates to crews, clients, and colleagues
• Manage positive relationships with our long-standing customers
• Reviewing inspection reports and photos
• Manage project site staging and logistics
• Schedule / Conduct inspections and manage warranty repairs
• Monitor and maintain project margins
• Work directly with Executive team to help grow company
• Help maintain warehouse organization and job preparation

Kenntnisse

Exterior remodeling industry

Windows and doors knowledge

Measuring windows accurately

Scheduling software

Microsoft Office

Google Suites

WW360 CRM training

Excellent communication

Tools

WW360 CRM

Jobbeschreibung

Benefits:

• Competitive salary
• Opportunity for advancement
• Paid time off
  Window World of Kentuckiana is hiring a Field Manager. The Field Manager will assist in coordinating the administrative, customer relations operations, and installation projects of the Window World location from start to finish. They will be the lead troubleshooter for installtion projects and servicing. They will work closely with company owners and manage customer expectations and work closely with the sales staff, warehouse staff, crews and subcontractors. They will report directly to the Executive Vice President. Commissioned sales opportunities will arise on occasion though primary role is not sales specific.

Responsibilities and Duties:

• Problem solve installation issues to maintain customer satisfaction
• Measure windows and doors accurately
• Learn and work with company management software
• Communicating project updates to crews, clients, and colleagues
• Manage positive relationships with our long-standing customers
• Reviewing inspection reports and photos
• Manage project site staging and logistics
• Schedule / Conduct inspections and manage warranty repairs
• Monitor and maintain project margins
• Work directly with Executive team to help grow company
• Help maintain warehouse organization and job preparation

Qualifications and Skills

• Industry Experience– The candidate MUST have hands on experience in the exterior remodeling industry construction company.
• He/She must be knowledgeable in windows, doors, siding and trim. Knowledge of roofing, gutters a plus!
• Must be able to accurately measure and order windows using a portal site.
• Computer Literacy– Must be knowledgeable of scheduling software, Microsoft office suite programs, google suites, etc. We will train you on our WW360 CRM system.
• Excellent Communication Skills– You need to be articulate and thorough in keeping our clients informed about their project. Likewise, you will need to communicate client questions, concerns, etc. with our crews and sales rep.

Benefits

• Process/systems training
• Paid time off
• Paid Holidays
• Employee discount
• Small Supportive Team
• Family culture
  Compensation: $50,000.00 – $90,000.00 per year

Come work for America’s Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

Become a part of America’s leading exterior remodeling company.