Field Manager - Window World

Window World of Kentuckiana; Louisville (KY); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Paid Holidays

Small Supportive Team

Family culture

Job summary

Window World of Kentuckiana is seeking a Field Manager in Louisville to coordinate administrative, customer relations, and installation projects from start to finish. You will lead troubleshooting, measure sites, and manage expectations with customers, crews, and sales staff, reporting to the Executive Vice President.

Opportunity for advancement, with paid time off and holidays. Prime duties include coordinating schedules, managing project margins, and collaborating with owners, residents, and

Qualifications

• Must have hands-on experience in exterior remodeling/construction.
• Knowledge of windows, doors, siding and trim; roofing/gutters a plus.
• Able to accurately measure and order windows using a portal.
• Proficient with scheduling software and Microsoft/Google suites; WW360 CRM training provided.
• Excellent communication with clients, crews and sales teams.
• Process and systems training.

Responsibilities

• Problem solve installation issues to maintain customer satisfaction.
• Measure windows and doors accurately.
• Learn and work with company management software.
• Communicate project updates to crews, clients, and colleagues.
• Manage positive relationships with long-standing customers.
• Review inspection reports and photos to ensure quality.
• Manage project site staging and logistics.
• Schedule/conduct inspections and manage warranty repairs.
• Monitor and maintain project margins.
• Work directly with Executive team to help grow the company.
• Assist in warehouse organization and job preparation.

Skills

Exterior remodeling

Windows/doors measurement

Project coordination

CRM software

Communication skills

Team collaboration

Job description

Future Opening: Field Manager - Window World

Full Time Louisville

• Opportunity for advancement
• Paid time off

Window World of Kentuckiana is hiring a Field Manager. The Field Manager will assist in coordinating the administrative, customer relations operations, and installation projects of the Window World location from start to finish. They will be the lead troubleshooter for installtion projects and servicing. They will work closely with company owners and manage customer expectations and work closely with the sales staff, warehouse staff, crews and subcontractors. They will report directly to the Executive Vice President. Commissioned sales opportunities will arise on occasion though primary role is not sales specific.

Responsibilities and Duties

• Problem solve installation issues to maintain customer satisfaction
• Measure windows and doors accurately
• Learn and work with company management software
• Communicating project updates to crews, clients, and colleagues
• Manage positive relationships with our long-standing customers
• Reviewing inspection reports and photos
• Manage project site staging and logistics
• Schedule / Conduct inspections and manage warranty repairs
• Monitor and maintain project margins
• Work directly with Executive team to help grow company
• Help maintain warehouse organization and job preparation

Qualifications and Skills

• Industry Experience- The candidate MUST have hands on experience in the exterior remodeling industry construction company.
• He/She must be knowledgeable in windows, doors, siding and trim. Knowledge of roofing, gutters a plus!
• Must be able to accurately measure and order windows using a portal site.
• Computer Literacy- Must be knowledgeable of scheduling software, Microsoft office suite programs, google suites, etc. We will train you on our WW360 CRM system.
• Excellent Communication Skills- You need to be articulate and thorough in keeping our clients informed about their project. Likewise, you will need to communicate client questions, concerns, etc. with our crews and sales rep.
• Process/systems training
• Paid time off
• Paid Holidays
• Small Supportive Team
• Family culture

Compensation: $50,000.00 - $90,000.00 per year

Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, "Superior Products, Professionally Installed, at a Guaranteed Low Price."

Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.

Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.

Salesmen are provided training and new leads on a daily basis

Installers are provided consistent, year-round work

Awesome owners, managers and support staff. Window World is a great place to work with people who really care about the employees and the customers! Do not hesitate to work for this amazing example of what a Window World should be!