FUTURE OPENING - Director of Communication Access

pofft Technology Inc.; United States; Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Paid holidays

401(k)

Job summary

SignWow, a Deaf-led accessibility technology company, seeks a visionary Director of Communication Access in the United States to lead nationwide interpreter operations and strategy for VRI, captioning, and on-demand services.

This senior role partners with executive leadership to scale services, ensure quality, and align with technology roadmaps while maintaining culturally competent service delivery for Deaf and Hard of Hearing users.

Qualifications

• Senior leadership overseeing nationwide interpreting services.
• Strategic planning and operations management for VRI, captioning, and interpreting.
• Collaboration with technology and executive teams to scale services.

Responsibilities

• Develop and execute operational strategies to scale interpreter services nationwide.
• Establish service delivery models for VRI, captioning, and interpreting.
• Align interpreter services with growth and technology roadmap.
• Partner with executives to expand into new markets.

Skills

Director-of-Communication-Access

Director-of-Interpreter-Services

Director-of-Accessibility-Services

Director-of-Interpreter-Operations

Communication-Access-Manager

Director-Of-Communications

Communications-Director

Job description

FUTURE OPENING - Director of Communication Access

FUTURE OPENING - Director of Communication Access United States 2 gün 8 saat 24 dakika önce yayınlandı. Full Time Himalayas -

This is a future vacancy, expected hiring date in early 2027. We are inviting expressions of interest only at present. SignWow is a Deaf-led accessibility technology company dedicated to bridging communication gaps between Deaf, Hard of Hearing, and hearing communities.

Our mission is to bridge communication gaps and expand access, inclusion, and advocacy across the United States by delivering exceptional remote and on-demand sign language interpreting and Deaf-led communication access solutions powered by modern technology.

Our vision is a future where Deaf, Hard of Hearing, and hearing individuals communicate effortlessly through inclusive sign language services, next-generation platforms, and a nationwide ecosystem that supports accessibility in workplaces, healthcare, education, government, and communities.

SignWow provides communication solutions including Video Remote Interpreting (VRI), scheduled interpreting services, accessibility technology, community training, and advocacy-driven support services.

Job Title: Director of Communication Access

Salary: The anticipated annual base salary range is dependent on experience, credentials, geographic location, and internal equity.

Benefits: This role is eligible for medical, dental, and vision coverage, paid time off, paid holidays, a 401(k), and other company-sponsored benefits.

Hours: This is a full-time, exempt position. The role may require flexibility to support urgent service requests and changing scheduling needs.
Location: This role is remote/hybrid and open to candidates located in approved U.S. states.

Closing Date: N/A

Role Overview

The Director of Communication Access is a senior leadership role responsible for overseeing the strategy, operations, quality, and scalability of SignWow ’s interpreting services in the United States.

This role leads all interpreter operations supporting VRI, VRS, captioning coordination, and scheduled interpreting services, ensuring high-quality service delivery, interpreter performance excellence, and operational efficiency.

The Director will manage interpreter teams, scheduling operations, and quality assurance while collaborating with technology, customer success, and executive leadership to scale SignWow ’s communication access services nationwide.

This position plays a critical role in ensuring that Deaf and Hard of Hearing users receive reliable, professional, and culturally competent interpreting services across all platforms.

Key Responsibilities

Strategic Leadership

• Develop and execute operational strategies to scale SignWow ’s interpreter services nationwide
• Establish service delivery models for VRI, captioning, and interpreting.
• Align interpreter services operations with SignWow ’s long-term growth and technology roadmap
• Partner with executive leadership to support expansion into new markets and sectors

Interpreter Operations Management

• Lead the overall operations of interpreter services including:
• VRI (Video Remote Interpreting)
• On-demand and scheduled interpreting services
• Ensure operational coverage to meet service demand and client requirements
• Implement efficient workflows for interpreter scheduling and booking

Skills

Director-of-Communication-Access Director-of-Interpreter-Services Director-of-Accessibility-Services Director-of-Interpreter-Operations Communication-Access-Manager Director-Of-Communications Communications-Director

Payment Type

annual

Price Range

-

Work Type

Full Time

Location

United States