Future Opening: Computer Repair Technician

NerdsToGo, Inc.; Dallas (TX); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Access to fully branded Nerd Van

Opportunity to be a part of a growing brand

Job summary

A technology solutions company is seeking a Computer Repair Technician ("Certified Nerd") based in Dallas, Texas. The ideal candidate will provide onsite computer solutions for both Windows-based and Apple systems, conduct network installations, and perform data recovery. Strong troubleshooting skills, customer service experience, and communication abilities are essential. Compensation ranges from $15.00 to $18.00 per hour, with opportunities for growth within the company.

Qualifications

• 2-5 years of experience with Windows-based PCs and networking.
• Strong knowledge of PC troubleshooting and repair, both hardware and software.
• Proficiency with peer-to-peer and client/server network configurations.

Responsibilities

• Provide onsite computer solutions for Windows PCs and Apple computers.
• Install and maintain networks (wired, wireless, LAN, WAN).
• Conduct data recovery and loss prevention activities.

Skills

Field service background

Customer service skills

Technical skills

Communication skills

Tools

PC troubleshooting

Networking knowledge

Job description

NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!

Job Summary

The Computer Repair Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.

Responsibilities

• Onsite computer solutions for Windows-based PCs and Apple computers
• Network installation and maintenance (wired, wireless, LAN, WAN)
• Data recovery and loss prevention
• Virus protection and Spyware/Adware removal
• Computer security enhancement
• PC Hardware and software fault isolation and repair
• System repair and upgrades
• Software upgrade and installation
• Experience in working with non-technical customers and setting them at ease

Qualifications

• 2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking
• Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
• Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
• Proficiency with peer-to-peer and client/server network configurations and troubleshooting
• Great culture
• Access to fully branded Nerd Van
• Opportunity to be a part of a growing brand!

Compensation: $15.00 - $18.00 per hour