Apertura Futura: Account Associate - State Farm Agent Team Member

State Farm Agent; Franklin (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential and opportunity for advancement

Paid time off

Health benefits

Valuable career-building experience

Job summary

State Farm Agent in Franklin, North Carolina, is seeking an Account Associate to provide exceptional customer service, establish relationships, and educate clients on insurance options. The ideal candidate will have strong communication skills, attention to detail, and a commitment to problem-solving.

This role offers an annual compensation of $35,000.00 - $45,000.00, hourly pay plus commission/bonus, health benefits, paid time off, and opportunities for advancement.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide accurate customer service and clarify policy details.
• Educate customers about insurance options.
• Communicate efficiently to meet customer needs.

Skills

Customer service skills

Attention to detail

Excellent communication skills

Problem-solving

Job description

As an Account Associate - State Farm Agent Team Member with Amy Manshack - State Farm Agent, you will generate exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Benefits

• Hourly pay plus commission/bonus.
• Growth potential and opportunity for advancement within the office.
• Paid time off (vacation and personal/sick days).
• Health benefits.
• Valuable career‑building experience.

Compensation: $35,000.00 - $45,000.00 per year

We are looking for a customer-focused and empathetic team member who is motivated, sales‑oriented, and committed to excellence. Internal growth opportunities are available for driven candidates.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• I am a second generation State Farm agent.
• We have 32 years of combined insurance experience in our office.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.