Account Associate - State Farm Agent Team Member

Amy Blackwell - State Farm Agent; Murrieta (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Paid time off (vacation and personal/s

sick days)

Job summary

Amy Blackwell - State Farm Agent in Murrieta is seeking a personable Account Associate to help customers with insurance and financial services products. The role emphasizes customer service, relationship-building, and accurate processing of inquiries in a fast-paced, friendly environment.

As an Agent Team Member, you will support daily operations, assist with policy questions, and coordinate onboarding with required licensing and training.

Qualifications

• Experience in insurance or sales is a plus.
• Strong communication skills (written and verbal) and listening abilities.
• People-oriented with a proactive, organized approach to work.
• Ability to multi-task and provide prompt, accurate customer service.

Responsibilities

• Assist customers with insurance and financial services products.
• Explain coverage options, eligibility, and policy changes; handle transfers and billing inquiries.
• Respond to inquiries in a timely, friendly manner and maintain relationships with customers.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Proactive problem solving

Ethical and honest

Spanish preferred

Multi-tasking

Experience with Windows

Customer service mindset

Tools

Windows

Job description

Future Opening: Account Associate - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm insurance and financial services products.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required by the agent.

Competencies Expected for This Role

Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)

Additional Desired Abilities/Competencies

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Proactive in problem solving
• Ethical and Honest
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to multi-task
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Spanish preferred

State Farm Insurance is an equal opportunity employer.

Ready to Launch Your Career?

If you want to work in an environment that is fun, challenging, and rewarding, then Amy Blackwell - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Crop Insurance, Health Insurance, and Renters Insurance.
• Our office is located in 40414 California Oaks Rd Suite E Murrieta, CA 92562.
• Our office is open M-F 9am-5:30pm Thurs 9am-6:30pm.
• We have 3 years of combined insurance experience in our office.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none