Furniture Service Tech

Rooms To Go; Dallas (TX); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision insurance

Associate discounts on furniture

Company vehicle and travel supplies

Job summary

Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go. The role includes travel to residences and coordinating with customers on repairs or replacements, with a focus on delivering service excellence.

Compensation includes pay up to $24 per hour based on experience, along with a comprehensive benefits package for associates, and a company vehicle and supplies provided for the job.

Qualifications

• A clean driving record.
• Self-motivated and able to follow direction well in the field.
• A positive, customer-oriented attitude.
• Prior experience in wood, leather and upholstery repair is not required but can increase starting salary.

Responsibilities

• Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go.
• Assisting customers with replacement items for repairing or replacing furniture.
• Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks.

Skills

Clean driving record

Self-motivated

Customer-oriented attitude

Job description

Furniture Service Technician

Salary: Pay up to $24 / hour, depending on experience

Rooms To Go

Furniture Service Technician

Salary: Pay up to $24 / hour, depending on experience

Individual Medical Benefits starting at $10 per week

Plus medical, dental, vision and other benefits available for associates who want them

Employee discounts on Rooms To Go furniture purchases

Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.

Responsibilities Include

• Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
• Assisting customers with replacement items for repairing or replacing furniture
• Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks

Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.

We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.

What We're Looking For

• A clean driving record
• Self-motivated and able to follow direction well in the field
• A positive, customer-oriented attitude
• Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary

Rooms To Go Offers

• Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture, and more!
• Paid training program covering:
• How to repair furniture
• Customer service
• Technical training
• Company vehicle, gas for travel to customer homes and all supplies needed for the job.

About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation’s largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs
• And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S.