Furniture Service Tech

Our Company; Raleigh (NC); On-site; USD 27,276 - 38,848; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Employee discounts on furniture

Paid training program

Job summary

A leading furniture retailer is seeking a Furniture Service Technician in Raleigh, North Carolina. The technician will evaluate and repair merchandise purchased from the company directly at customers' homes. Responsibilities include traveling to customers to assess and repair furniture, assisting with replacements, and providing effective solutions. The role offers a competitive hourly wage, comprehensive medical benefits, paid training, and discounts on furniture purchases. Flexibility and a positive attitude towards customer service are essential.

Qualifications

• Self-motivated and able to follow direction well in the field.
• Prior experience in wood, leather and upholstery repair preferred.

Responsibilities

• Travel to customers' homes to evaluate and repair furniture and merchandise.
• Assist customers with replacement items for repairing or replacing furniture.
• Provide efficient solutions for repairing or replacing merchandise.

Skills

Clean driving record

Customer-oriented attitude

Basic computer skills

Job description

Rooms To Go

Furniture Service Technician

Salary: Pay up to $24 / hour, depending on experience

Individual Medical Benefits starting at $10 per week

Plus medical, dental, vision and other benefits available for associates who want them

Employee discounts on Rooms To Go furniture purchases

Rooms To Go Furniture Service Technicians visit customers' homes to evaluate and repair merchandise purchased from Rooms To Go.

Responsibilities include:

• Travel to customers' homes to evaluate and repair furniture and other merchandise (leather, upholstery, case goods) purchased from Rooms To Go
• Assisting customers with replacement items for repairing or replacing furniture
• Work schedule is Monday through Friday/Tuesday through Saturday on alternating weeks

Our service technicians are problem solvers for our customers to provide the most efficient and best overall solution to repair or replace Rooms To Go merchandise in our customers' homes.

We provide the vehicle and all supplies necessary in the position. Many service technicians serve as independent contractors, rather than employees. However, Rooms To Go Furniture Service Technicians are Rooms To Go associates/employees with all expenses covered by Rooms To Go, which eliminates responsibilities for bookkeeping, vehicle maintenance, purchase and maintenance of a vehicle and the tools and supplies necessary for the position.

What we're looking for

• A clean driving record
• Self-motivated and able to follow direction well in the field
• A positive, customer-oriented attitude
• Prior experience in wood, leather and upholstery repair, in addition to basic computer skills, are not required but can increase starting salary

Rooms To Go Offers

• Comprehensive benefits package including 401k + company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness & fitness programs, employee discounts on furniture, and more!
• Paid training program covering:
• How to repair furniture
• Customer service
• Technical training
• Company vehicle, gas for travel to customer homes and all supplies needed for the job.

Rooms To Go Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness ProgramsAnd more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S.