Furniture Project Coordinator: Client Delivery & Install

Empire & Co.; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Empire & Co. in New York, NY is seeking a Furniture Project Coordinator to support the project management team and ensure efficient handling of orders from start to finish.

The role emphasizes high-level customer service, coordination with vendors, and maintaining accurate records. Strong communication, organizational skills, and familiarity with Steelcase and Hedberg systems are preferred.

Qualifications

• High School Degree plus 1-2 years of professional experience.
• Bachelor’s degree or equivalent.
• Steelcase and Hedberg experience required.
• Furniture or dealership experience a plus but not required.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Strong communication skills, both written and oral.
• Ability to take initiative and think proactively.
• Multitasking capability and strong time management.
• Critical thinking to solve issues.
• Team-oriented and deadline-focused.

Responsibilities

• Assist in the preparation of quotes and orders with accurate pricing and product details.
• Coordinate with vendors to confirm order details and follow up on acknowledgments.
• Maintain updated records of client interactions and order statuses in internal systems.
• Support the sales team by managing small to mid-sized projects under supervision.
• Organize floor plans and product counts for client presentations; assist with sales reports.
• Request and track COI as needed for project installations.
• Provide excellent customer service with timely responses to inquiries.
• Assist with installation materials, including punch lists and resolving discrepancies.
• Collaborate with Senior Sales Coordinators and Sales Managers to ensure on-time project completion.
• Invoicing upon delivery and installation; manage day two orders.

Skills

Communication skills

Initiative

Time management

Teamwork

Attention to detail

Education

High School Diploma

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Empire & Co. in New York, NY is seeking a Furniture Project Coordinator to support the project management team and ensure efficient handling of orders from start to finish.

The role emphasizes high-level customer service, coordination with vendors, and maintaining accurate records. Strong communication, organizational skills, and familiarity with Steelcase and Hedberg systems are preferred.