FunZone Manager

Regis Corporation; Colorado Springs (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fast-casual restaurant chain is seeking a FunZone Manager to oversee staffing and events in Colorado Springs. The role involves managing FunZone Attendants and ensuring exceptional customer service. Ideal candidates will have strong management skills, an understanding of marketing principles, and the ability to oversee multiple projects. This position offers room for growth within the company and requires flexible scheduling, including nights and weekends.

Qualifications

• Strong management and relationship building skills.
• A strong sense of urgency in providing excellent service.
• Ability to oversee multiple detailed projects effectively.

Responsibilities

• Manage staffing and training of FunZone Attendants.
• Plan and organize group events and parties.
• Ensure customer service excellence and respond to guest inquiries.

Skills

Management skills

Relationship building skills

Self-motivation

Detail orientation

Interpersonal skills

Communication skills

Tools

POS system

Job description

Although the Job Position is called FunZone Manager - Right now we are looking for 2 FunZone Floaters who will learn about the FunZone at the Pueblo location for several shifts before training starts in Colorado Springs. There will be room to apply and move up to a manger position after opening if interested. Previous experience working in an arcade is helpful.

Who We Are

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch® is a fast-casual restaurant that specializes in signature pizzas & The Country’s Best Chicken®, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades—in-restaurant entertainment featuring the latest games and prize redemption. Since then, we’ve been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is “To glorify God by positively impacting the world” and our Mission is “To give every guest a legendary experience”. At Pizza Ranch®, we believe that we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch® is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Key Accountabilities:

• Manage all aspects of staffing and training of FunZone Attendants
• Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly
• Ensure events and party details are executed accurately and on time
• Merchandising and inventory control of Redemption Center
• Order and manage party supplies and redemption inventory
• Ensure courteous customer service and respond to guest questions, complaints, and/or requests
• Elevated knowledge of FunZone systems and games
• Minimize game downtime by ensuring completion of necessary maintenance and service
• Ensure maintenance and cleanliness of the overall appearance of the FunZone and games
• Develop thorough understanding of the reporting system to ensure FunZone profitability
• Build Community Engagement by partnering with other organizations and businesses

Qualifications, Skills, and/or Competencies:

• Strong management and relationship building skills
• Able to work with computers and POS system
• Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through
• Strong detail orientation with demonstrated proficiency in both planning and execution
• Ability to oversee multiple detailed projects and manage change effectively
• Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation
• Excellent oral and written communication skills
• Effective interpersonal skills with the ability to influence and lead others
• Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills
• Ability and willingness to work nights and weekends, as needed

You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.