FunZone Manager

Pizza Ranch; Denison (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision and Dental Insurance

401(k)

Life Insurance

Employee Assistance Program

Accident and Critical Illness plans

Pay on demand option

Meal discounts

Flexible Scheduling

Fun and safe work environment

Job summary

Pizza Ranch is seeking a dedicated FunZone Attendant Team Lead in Iowa to manage staffing, train attendants, and coordinate events and games. You will oversee reservations, ensure timely execution of party details, and maintain inventory for the Redemption Center.

This role requires strong leadership, excellent communication, and a willingness to work nights and weekends. Join a team focused on guest hospitality and community engagement with growth opportunities.

Qualifications

• Strong management and relationship building skills.
• Able to work with computers and POS system.
• Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through.
• Strong detail orientation with demonstrated proficiency in both planning and execution.
• Ability to oversee multiple detailed projects and manage change effectively.
• Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation.
• Excellent oral and written communication skills.
• Effective interpersonal skills with the ability to influence and lead others.
• Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills.
• Ability and willingness to work nights and weekends, as needed.

Responsibilities

• Manage all aspects of staffing and training of FunZone Attendants.
• Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly.
• Ensure events and party details are executed accurately and on time.
• Merchandising and inventory control of Redemption Center.
• Order and manage party supplies and redemption inventory.
• Ensure courteous customer service and respond to guest questions, complaints, and/or requests.
• Elevated knowledge of FunZone systems and games.
• Minimize game downtime by ensuring completion of necessary maintenance and service.
• Ensure maintenance and cleanliness of the overall appearance of the FunZone and games.
• Develop thorough understanding of the reporting system to ensure FunZone profitability.
• Build Community Engagement by partnering with other organizations and businesses.

Skills

Staff Management

POS system

Attention to detail

Planning and execution

Marketing basics

Communication skills

Leadership

Time management

Night/weekend availability

Job description

Who We Are

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch® is a fast-casual restaurant that specializes in signature pizzas & The Country’s Best Chicken®, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades—in-restaurant entertainment featuring the latest games and prize redemption. Since then, we’ve been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is “To glorify God by positively impacting the world” and our Mission is “To give every guest a legendary experience”. At Pizza Ranch®, we believe that we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch® is committed to making a positive impact no matter how big or small so that each person leaves a little better off, because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Joining this specific Pizza Ranch team makes you part of the Iron Sharpens Iron ownership team. We are around 30 stores strong and growing and we pride ourselves in developing people and promoting from within.

We retain, recruit, review, reward, and recognize our teammates based on these characteristics, so it’s important that you share these values in order to be part of our team:

• Leader of People
• Grit
• Growth Mindset
• Joy-filled
• Humbly Confident

Full-Time benefits Include:

• Health Insurance
• Vision and Dental Insurance
• 401(k)
• Life Insurance
• Employee Assistance Program
• Accident and Critical Illness plans
• Pay on demand option
• Meal discounts
• Flexible Scheduling
• Fun and safe work environment

Key Accountabilities:

• Manage all aspects of staffing and training of FunZone Attendants
• Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly
• Ensure events and party details are executed accurately and on time
• Merchandising and inventory control of Redemption Center
• Order and manage party supplies and redemption inventory
• Ensure courteous customer service and respond to guest questions, complaints, and/or requests
• Elevated knowledge of FunZone systems and games
• Minimize game downtime by ensuring completion of necessary maintenance and service
• Ensure maintenance and cleanliness of the overall appearance of the FunZone and games
• Develop thorough understanding of the reporting system to ensure FunZone profitability
• Build Community Engagement by partnering with other organizations and businesses

Qualifications, Skills, and/or Competencies:

• Strong management and relationship building skills
• Able to work with computers and POS system
• Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through
• Strong detail orientation with demonstrated proficiency in both planning and execution
• Ability to oversee multiple detailed projects and manage change effectively
• Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation
• Excellent oral and written communication skills
• Effective interpersonal skills with the ability to influence and lead others
• Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills
• Ability and willingness to work nights and weekends, as needed