Funeral Services Support Specialist

NorthStar Memorial Group; San Diego (CA); Hybrid; USD 26,000 - 28,000; Full time

Job summary

Greenwood Memorial Park & Mortuary in San Diego, CA is seeking a Staff Associate to support funeral directors during events, help maintain a respectful memorial area, and provide information to client families with compassion and professionalism.

The role emphasizes collaboration with directors, guest services, and preparing spaces for services, all within a historic campus offering an anchor in the community.

Qualifications

• 1 year of experience in customer service preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

Greenwood Memorial Park & Mortuary in San Diego, CA is seeking a Staff Associate to support funeral directors during events, help maintain a respectful memorial area, and provide information to client families with compassion and professionalism.

The role emphasizes collaboration with directors, guest services, and preparing spaces for services, all within a historic campus offering an anchor in the community.