Funeral Services Support Specialist

Service Corporation International

Madison Heights (MI)

On-site

USD 21,000 - 28,000

Full time

5 days ago

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Job summary

Service Corporation International is seeking a Funeral Services Assistant in Madison Heights, MI to provide clerical and administrative support for funeral operations. You will greet families, answer questions, and assist in services with professionalism and care.

Responsibilities include setup, transportation, and client support, while maintaining sensitivity and attention to detail in line with SCI’s values.

Qualifications

High school diploma or equivalent required.
Previous customer service and/or sales experience preferred.
Proficient with MS Office suite and databases; ability and willingness to learn.

Responsibilities

Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
Ensure proper care and storage of items.
Prepare documents related to services, cremations, and maintenance.
Assist with preparation of remains, including dressing and lifting, or operation of crematory as allowed by law.
Answer phones and operate office equipment and systems.
Run errands for deliveries and supplies.
Serve as an usher and handle transportation needs; park cars when required.
Drive funeral home vehicles for services and to pick up families.
Ensure refreshments are available where permitted by law.
Assist with visitations and funeral services, including setup and dressing.