Funeral Services Manager

Service Corporation International; Santa Rosa (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D

Dependent Life

401(k) with company match

EAP

Job summary

Neptune Society in Santa Rosa, CA is seeking a dedicated Funeral Services Manager to lead the location's operations and drive compassionate, high‑quality service for families.

You will oversee staff, manage costs, and partner with the community to grow the location’s business while ensuring compliance with regulations and company policies.

Join a team that prioritizes families, integrity and professional development, with a stable schedule and comprehensive benefits.

Qualifications

• Bachelor’s degree preferred; diploma in funeral services training program
• A valid state funeral director licensure may be required
• Strong leadership, communication and customer service skills

Responsibilities

• Provide highest quality services and products to families
• Direct and control day-to-day operational activities of the location
• Expand location’s business while managing costs to achieve goals
• Select, train and motivate staff to service excellence
• Participate in community efforts to promote the location

Skills

Leadership

Customer service

Communication

Team management

Education

Bachelor's Degree Preferred

Diploma in Funeral Services

Job description

Our associates celebrate lives. We celebrate our associates.Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:A generous compensation package, which consists of a base salary + bonus potentialCompetitive health and wellness plans (medical, dental, vision, etc.)401(k) with company matchPaid Time Off (Vacation, Sick, Holiday and Personal time)Cell phone reimbursementJob-related training, tuition reimbursement, and career path developmentCompany discounts, and moreWork/Life balanceTypically M-F schedule 8:30 AM to 5 PMClosed on major HolidaysOur Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location’s business.Essential Duties and ResponsibilitiesSome additional essential duties, responsibilities and requirements for the Services Manager role include:Provide the highest quality services and productsDirect and control the operational activities of the locationExpand the location’s business and manage costs to achieve annual financial and marketing goalsSelect, train and motivate location staff to service excellenceParticipate in community as a part of local promotional effortsEnsure the location’s operating practices comply with appropriate regulations and Company policiesWho should apply? Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.RequirementsAt least 2 years of managerial experience or 5 years of industry experienceBachelor’s Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral ServicesA valid state Funeral Director licensure is requiredHigh level of compassion and integrityAbility to multi-task and set prioritiesIf this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!Compensation:Salary: $80,000 - $90,000 annuallyBenefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramPostal Code: 95407Category (Portal Searching): OperationsJob Location: US-CA - Santa Rosa