Funeral Services Assistant at SCI Shared Resources, LLC Montgomery, AL

Salón Večná kráska; Montgomery (AL); On-site; USD 16,531,000 - 24,797,000; Part time

Job summary

SCI Shared Resources, LLC in Montgomery, AL is seeking a part-time Funeral Services Assistant to provide clerical and operational support for funeral services. You will meet the public, answer questions, and help with cremation and service information while upholding company values.

The role includes setting up for services, assisting with preparations, handling office duties, and supporting families during visitations and ceremonies.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred; ability to learn required.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes, and ensure proper care and storage.
• Prepare documents related to services, cremations, maintenance as directed by management.
• Assist with respectful preparation of remains, including dressing and lifting remains or operation of crematory as permitted by law and company policy.
• Perform office duties: answering phones, operating fax, computer, multi-line phone system, debit card machine, and other equipment.
• Run errands for flowers, supplies, documents, etc.
• Serve as usher and assist with transportation and parking as needed.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where allowed by law.
• Assist with visitations and funeral services: setup, dressing, casketing, delivering family items and flowers.
• Greet client families and others entering the office and provide information.

Skills

Compassion

Communication

Team player

Education

High school diploma

Job description

Funeral Services Assistant job at SCI Shared Resources, LLC. Montgomery, AL. Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides clerical and administrative assistance supporting funeral operations.

Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 36117 Category (Portal Searching): Operations Job Location: US-AL - Montgomery Job Profile ID: F00226 Time Type: Part time Location Name: Alabama Heritage Cemetery