All About Funeral Service Managers
Occupation Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Job Duties
- Schedule work hours for funeral home or contract employees.
- Identify skill development needs for funeral home staff.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Interview and hire new employees.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
Core Skills
- Service Orientation: Actively looking for ways to help people.
- Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
- Speaking: Talking to others to convey information effectively.
- Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
- Time Management: Managing one’s own time and the time of others.
Tools & Technology
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
Job Demand
In the United States, there were 25,700 jobs for Funeral Service Manager in 2016. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. The BLS estimates 2,000 yearly job openings in this field.
Job Salary
The average yearly salary of a Funeral Service Manager ranges between $41,410 and $151,680. Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.