Funeral Service Assistant (part-time)

sci; Katy (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Funeral Home in Katy, TX is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. Duties include greeting families, answering questions, and assisting on services or ceremonies as requested by management.

Minimum requirements include a high school diploma and a valid driver''s license. Prior customer service experience is preferred, with attendance at monthly staff meetings expected.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Valid state driver''s license with an acceptable driving record required.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes for client families.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with preparation of remains, including dressing and lifting, or operation of crematory where permitted by law and company policy.
• Performs office duties such as answering phones, operating the fax, computer, multiline phone system, and other equipment.
• Run errands for floral deliveries and supplies as needed.
• Serves as an usher and may park cars or handle transportation requirements.
• Drives funeral home vehicles for services and other family pickups.
• Ensures refreshments are available where allowed by law.
• Assist with visitations, memorial and funeral services, including setup and preparation of spaces and items.
• Greets and assists client families entering the office with information and directions.
• Accommodates the needs of families during services or visitations.
• May wash and clean funeral home vehicles and other client vehicles as required.

Skills

Compassion

Communication

Professional demeanor

Team player

Education

High school diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

• Education: High school diploma or equivalent
• Experience: Previous customer service and/or sales experience preferred
• Certification/Licenses: Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Postal Code: 77449

Category (Portal Searching): Operations

Job Location: US-TX - Katy