Funeral Service Assistant (part-time)

Service Corporation International; Beech Grove (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Service Corporation International in Beech Grove, IN is seeking a part-time Funeral Service Assistant to provide clerical and operational support for funeral services. The role includes greeting families, answering questions, and assisting on services with sensitivity and professionalism.

Qualifications include a high school diploma and previous customer service experience; proficiency with MS Office is preferred. Valid driver’s license is required.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes; ensures proper care and storage.
• Assists with service coordination, documents related to services, cremations and maintenance as directed by management.
• Assists in preparing remains and may operate crematory as permitted by law and company policy.
• Answers phones, operates office equipment, and handles routine clerical tasks.
• Runs errands for supplies, floral deliveries and documents as needed.
• Serves as an usher, assists with parking and transportation for services.
• Drives funeral home vehicles for services and family transport.
• Ensures refreshments are available where allowed by law.
• Assists with visitations, memorials and funeral services; set up, dressing remains and delivering items.
• Greets clients and provides information; supports families throughout the service.

Skills

Customer service

MS Office

Communication skills

Team player

Education

High school diploma

Tools

MS Office suite

Job description

## Funeral Service Assistant (part-time)Apply: IN - Beech Grove: Part time: Posted Yesterday: Req.168004Our associates celebrate lives. We celebrate our associates.Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.**Job Responsibilities*** Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items* Prepares documents related to services, cremations, maintenance, as directed by management* Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations* Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.* Run errands such as for floral delivery, picking up of supplies, documents, etc* Serves as an usher and may park cars or perform any transportation requirements.* Drives Funeral Home vehicles for services and picking up families* Ensures refreshments are available (where allowed by law)* Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.* Prepares documents related to services, cremations, maintenance etc.,* Greets and receives client families and / or other persons entering the office for information and assistance* Accommodates the needs of the family during a service and/or visitation* May wash and clean funeral home vehicles and other client vehicles as required from time to time**Minimum Requirements****Education*** High school diploma or equivalent**Experience*** Previous customer service and/or sales experience preferred* Proficient with MS Office suite and databases preferred; ability and willingness to learn required**Certification/Licenses*** Valid state driver’s license with an acceptable driving record required**Knowledge, Skills and Abilities:*** High level of compassion and integrity* Clear and concise verbal and written communication skills* Professional behaviors and team playerPostal Code: 46107Category (Portal Searching): OperationsJob Location: US-IN - Beech Grove