Funeral Service Assistant (part-time)

Service Corporation International; North Palm Beach (FL); Sur place; USD 21 000 - 25 000; Temps partiel

Résumé du poste

Service Corporation International in North Palm Beach, FL seeks a Funeral Service Assistant (part-time) to provide clerical support and assist with funeral, memorial and related services. You will greet families, answer questions, manage phones, and help prepare from floral arrangements to service setups.

Responsibilities include assisting with remains preparation per law and policy, driving duties as needed, and coordinating with management.

Qualifications

• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn.

Responsabilités

• Prepares for services: floral arrangements, chairs, caskets, urns, photos, keepsakes.
• Answers phones, handles office duties and service-related documents.
• Assists with remains preparation, including dressing and equipment use as allowed.
• Greets client families and provides information during visitations and services.
• Drives funeral home vehicles for services and family pickups as required.

Connaissances

Customer service

Communication

Team player

Formation

High school diploma or equivalent

Outils

MS Office

Description du poste

## Funeral Service Assistant (part-time)Apply: FL - North Palm Beach: Part time: Posted Today: Req.156865Our associates celebrate lives. We celebrate our associates.Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected. The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.**Job Responsibilities*** Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items* Prepares documents related to services, cremations, maintenance, as directed by management* Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations* Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.* Run errands such as for floral delivery, picking up of supplies, documents, etc* Serves as an usher and may park cars or perform any transportation requirements.* Drives Funeral Home vehicles for services and picking up families* Ensures refreshments are available (where allowed by law)* Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.* Prepares documents related to services, cremations, maintenance etc.,* Greets and receives client families and / or other persons entering the office for information and assistance* Accommodates the needs of the family during a service and/or visitation* May wash and clean funeral home vehicles and other client vehicles as required from time to time**Minimum Requirements****Education*** High school diploma or equivalent**Experience*** Previous customer service and/or sales experience preferred* Proficient with MS Office suite and databases preferred; ability and willingness to learn required**Certification/Licenses*** Valid state driver’s license with an acceptable driving record required**Knowledge, Skills and Abilities:*** High level of compassion and integrity* Clear and concise verbal and written communication skills* Professional behaviors and team playerPostal Code: 33408Category (Portal Searching): OperationsJob Location: US-FL - North Palm Beach