Funeral Service Assistant

sci; Chicago (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

SCI in Chicago, IL is seeking a Funeral Services Assistant to support funeral operations and interact with the general public. Responsibilities include greeting families, coordinating services, answering questions, and assisting on ceremonies with a compassionate, professional demeanor.

Qualifications include a high school diploma, previous customer service experience, proficiency with MS Office, a valid state driver’s license, and the ability to handle delicate tasks with integrity and teamwork.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or sales preferred.
• Proficiency with MS Office and databases; ability to learn.

Responsibilities

• Greet and assist client families, answer questions, and provide information.
• Answer phones and operate office equipment in a courteous manner.
• Assist with visitations, memorial and funeral services, including setup and transport as needed.
• Drive funeral home vehicles for services or family transports when required.
• May assist with daily office duties and errands.

Skills

Compassion

Integrity

Communication

Team Player

Education

High school diploma

Tools

MS Office

Databases

Job description

Our associates celebrate lives. We celebrate our associates.

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

Job Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Benefits

• Part-time associates working an average 20 hours a week may be eligible for 401(k).

Compensation

starting at $17.05 per hour

Postal Code

60655

Category (Portal Searching)

Operations

Job Location

US-IL - Chicago