Funeral Home Operations Director

Sci Corp; City of Yonkers (NY); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Sci Corp in Yonkers, NY seeks an experienced Funeral Home Operations Manager to lead daily operations, manage costs, and drive profitable case volume growth with strong staff leadership.

Responsibilities include budgeting, planning, customer service excellence, regulatory compliance, and community engagement. The role requires 5+ years in funeral services leadership, a related degree, and proven ability to mentor staff while delivering exceptional client families experiences.

Qualifications

• Education aligned with state regulatory requirements and industry standards.
• Experience leading funeral home operations and staff.
• Strong budgeting, financial planning, and cost control abilities.

Responsibilities

• Lead financial management, budgeting, and revenue targets for the location.
• Oversee daily operations, scheduling, and regulatory compliance.
• Direct funeral arrangements, client services, and staff guidance.
• Develop staff, hire or promote, and manage performance.
• Engage with community and promote services locally.

Skills

Financial acumen

Leadership

Staff development

Budgeting

Customer service

MS Office

Communication

Education

High school diploma or equivalent

Technical diploma in Funeral Services or Mortuary Science

Bachelor’s degree in Mortuary Science or related field

Tools

HMIS

InfoPort

CarePoint

MS Office Suite

Job description

Sci Corp in Yonkers, NY seeks an experienced Funeral Home Operations Manager to lead daily operations, manage costs, and drive profitable case volume growth with strong staff leadership.

Responsibilities include budgeting, planning, customer service excellence, regulatory compliance, and community engagement. The role requires 5+ years in funeral services leadership, a related degree, and proven ability to mentor staff while delivering exceptional client families experiences.