Funeral Home Guest Experience Ambassador

Park Lawn Corporation; Columbia (TN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Financial assistance programs

Robust health and welfare plans

401k and Roth retirement options

Employee discounts on services

Job summary

A leading funeral services provider is seeking an Ambassador in Columbia, TN. This role involves greeting clients, assisting during memorial services, and ensuring a smooth experience for families. Ideal candidates should have a valid driver's license and exemplary customer service skills. While no prior experience is required, candidates must communicate effectively and demonstrate empathy in emotionally charged situations. A strong commitment to community service and teamwork is essential. This part-time position offers a supportive work environment.

Qualifications

• Able to read, write and speak English fluently; bilingual is a plus.
• Ability to communicate effectively with internal and external customers.
• Willingness to participate in growing market share through community involvement.

Responsibilities

• Greet and direct client families to the correct chapel.
• Answer questions and assist during visitation and memorialization events.
• Maintain cleanliness of public spaces prior to and after services.

Skills

Customer Service Orientation

Teamwork Orientation

Time Management

Effective Communication

Empathy

Education

Valid state issued driver’s license

No prior experience required

Job description

A leading funeral services provider is seeking an Ambassador in Columbia, TN. This role involves greeting clients, assisting during memorial services, and ensuring a smooth experience for families. Ideal candidates should have a valid driver's license and exemplary customer service skills. While no prior experience is required, candidates must communicate effectively and demonstrate empathy in emotionally charged situations. A strong commitment to community service and teamwork is essential. This part-time position offers a supportive work environment.