Funeral Home & Cemetery Operations Leader

Service Corporation International; Lubbock (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Service Corporation International seeks an experienced executive to guide location leadership across multiple sites within the Funeral Home sector. You will drive financial performance, strategic planning, and people development to achieve profitability and growth.

You will oversee budgeting, revenue targets, and brand expansion while ensuring compliance and high customer satisfaction. This role requires strong leadership across complex operations and travel up to 75% as needed.

Qualifications

• High School Diploma or equivalent required
• Technical schooling diploma Funeral Services/Mortuary Science preferred
• Bachelor’s degree in Mortuary Science where required by state law
• Pursuing an Associate’s Degree in Finance, Marketing, Business or related discipline strongly preferred

Responsibilities

• Provide guidance to location leadership to achieve short-term and long-term business goals
• Approve annual business plans, budgets, financial, production, and revenue goals
• Monitor and achieve annual financial goals within Area of Responsibility (AOR)
• Transfer financial knowledge to location leadership to support sustainable decisions
• Approve expenditures and invoices
• Provide marketing, community, and customer guidance to location leadership
• Expand brand and product awareness to increase sales and market share
• Improve customer satisfaction index and online reviews
• Ensure compliance with laws, regulations and company policies
• Oversee safety, quality control, and compliance standards
• Communicate long-term strategy and annual goals to location leadership
• Support staff development and change management

Skills

Financial management

Budget control

People management

Strategic planning

MS Office proficiency

Education

High School Diploma

Funeral Services/Mortuary Science diploma preferred

Bachelor’s degree in Mortuary Science (where required by state law)

Associate’s Degree in Finance, Marketing, Business or related discipline (preferred)

Tools

MS Office

Job description

Service Corporation International seeks an experienced executive to guide location leadership across multiple sites within the Funeral Home sector. You will drive financial performance, strategic planning, and people development to achieve profitability and growth.

You will oversee budgeting, revenue targets, and brand expansion while ensuring compliance and high customer satisfaction. This role requires strong leadership across complex operations and travel up to 75% as needed.