Funeral Home Administrative & Client Support Specialist

Service Corporation International; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision care

401(k) plan

Job summary

Service Corporation International in Chicago, IL is seeking an office clerk to provide administrative and clerical support at a funeral home, cemetery, or crematory. You will greet the public and share information on services with a courteous, empathetic approach.

Key duties include preparing certificates and paperwork, handling payments and contracts, coordinating memorial orders, processing obituaries, and assisting management and staff as needed.

Qualifications

• High School diploma or equivalent required.
• 1–2 years of office clerical or customer service experience preferred.
• Experience in a fast-paced professional environment is required.

Responsibilities

• Prepare death certificates, prayer cards and related documents.
• Complete required permits and certificates.
• Process Veteran’s paperwork and marker monument placement paperwork.
• Ensure documentation supports requested products and services per regulations.
• Prepare and distribute daily schedules, reports and documents.
• Receive and process payments and contracts.
• Coordinate ordering of memorials and related products; manage vault/marker storage inventory.
• Order office supplies and assist with installations by grounds/maintenance teams.
• Process accounts payable transactions and assist with obituary preparation.
• Support Location Management, Sales, Family Service Counselors and payroll as needed.
• Act as backup to Receptionist and greet families with empathy.

Skills

Customer service

Communication skills

MS Office

Confidentiality

Organizational skills

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Chicago, IL is seeking an office clerk to provide administrative and clerical support at a funeral home, cemetery, or crematory. You will greet the public and share information on services with a courteous, empathetic approach.

Key duties include preparing certificates and paperwork, handling payments and contracts, coordinating memorial orders, processing obituaries, and assisting management and staff as needed.