Funeral Home Administrative Assistant

Foundation-Partners-Group; West Columbia (SC); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Supportive Environment

Meaningful Work

Growth Opportunities

Competitive Compensation

Job summary

Foundation Partners Group is seeking an Administrative Assistant to provide clerical support to managers, staff, and client families at our SC location. The role involves answering phones, scheduling, drafting correspondence, data entry, and maintaining office organization.

You will handle accounts and financials related to receipts, deposits, and inventory while ensuring timely processing of paperwork such as death certificates and permitting. A collaborative, client‑centered environment awaits.

Qualifications

• High school diploma or the equivalent is required.
• Minimum three years of work experience in a small business office environment; funeral industry experience is a plus.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to use multiple software systems.
• High attention to detail and accuracy with excellent follow-up skills.

Responsibilities

• Provide administrative and clerical support to managers, team members, and client families.
• Answer phones, schedule, draft and proof correspondence, and data entry.
• Maintain neat office area and inventory; manage office supplies.
• Ensure timely completion of funeral service delivery items and related documentation.
• Collaborate with supervisors in weekly updates and monthly/quarterly processes.

Education

High school diploma or the equivalent

Tools

Microsoft Office Suite

Job description

Lexington, South Carolina, United States

Position Type

On-Call

Location(s)

SC Columbia Care Center

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As an Administrative Assistant, you will provide administrative and clerical support to managers, team members, and client families, including answering phone calls, scheduling, creating and proofing correspondence, and data entry.

What You Will Do:

• Compassion & Empathy:Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Technology Competent:Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Clear Communicator:Strong communication and grammatical skills, with the ability to proof work.
• Meticulous Attention:Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Follow-through:Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Preparation Excellence:Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Active Team Member:Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

What We Require:

• High school diploma or the equivalent
• Minimum three years of work experience in a small business office environment -- funeral industry experience a plus
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Able to use and learn multiple computer software, systems, and other office equipment
• High attention to detail and accuracy, with excellent follow-up skills
• Able to establish and maintain effective internal and external work processes

What We Offer

What We Offer:

• Supportive Environment: Be part of a team that values collaboration, kindness, and mutual support.
• Meaningful Work: Make a difference in people's lives by providing a crucial service during their time of need and fostering strong community connections.
• Growth Opportunities: Access to professional development and career advancement within the funeral service industry.
• Competitive Compensation: We offer a competitive salary.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.