Funeral Guest Services Specialist

Carriage Services; United States; On-site; USD 19,320 - 27,517; Part time

Job summary

A funeral services provider in the United States is seeking a Funeral Assistant to join their team. This part-time role involves serving client families by assisting Funeral Directors and staff during services to ensure a respectful and smooth experience. The ideal candidate will have a high school diploma, excellent communication skills, and the ability to empathize with clients. Responsibilities include greeting families, directing services, and maintaining professional standards in a caring environment. Join a dedicated team committed to excellence in service.

Qualifications

• High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and demonstrate tact in charged situations.
• Ability to actively respond to requests of client families and their guests.

Responsibilities

• Serves as an ambassador in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts families to the correct chapel or parlor for services.
• Directs visitors to guest book and distributes materials as needed.
• Answers questions and assists during visitation and memorial events.
• Maintains a professional appearance and ethical conduct.
• Receives and places flowers in chapels or parlors.
• Ensures refreshments are available for families and guests.
• Prepares public spaces for scheduled services.
• Performs other assigned duties.

Job description

A funeral services provider in the United States is seeking a Funeral Assistant to join their team. This part-time role involves serving client families by assisting Funeral Directors and staff during services to ensure a respectful and smooth experience. The ideal candidate will have a high school diploma, excellent communication skills, and the ability to empathize with clients. Responsibilities include greeting families, directing services, and maintaining professional standards in a caring environment. Join a dedicated team committed to excellence in service.