Funeral Director Trainee — Hands-on Mentorship

Foundation Partners Group; City of Amsterdam (NY); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

Foundation Partners Group seeks a Funeral Director in Training to learn from licensed funeral directors and support families with compassionate service. The role includes greeting families, handling inquiries, and assisting with preparation, embalming support, and logistics from death to disposition.

You will document case files, manage obituary placements, and learn software systems while maintaining empathy, professionalism, and adherence to industry standards.

Qualifications

• High school diploma or equivalent.
• Currently enrolled in or have completed an accredited mortuary science program.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
• Self-motivated and energetic.
• Strong verbal and written communication skills.
• Caring, empathetic, and committed to providing best-in-class service to customers.
• Sensitivity and knowledge of different philosophical systems and religions.
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Valid state-issued driver's license with a clear driving record.

Responsabilités

• Preforms or works directly with the public.
• Greets families and guests.
• Answers calls in a timely fashion from a multi-line phone system.
• Cleans and maintains the preparation room and its supplies.
• Processes and maintains at-need and pre-need case files.
• Assists with embalming, dressing, cosmetizing, and casketing of the deceased.
• Transfers deceased from place of death to funeral home and crematory.
• Enters vital information into software systems.
• Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
• Provides both standard and customized service materials.
• Releases urns, service materials, personal property, and flags to families.
• Updates list of family members to contact for information.
• Responds to emails efficiently and timely.
• Stocks and organize urns.
• Places obituaries for families in the newspaper, social media, and website.
• Responds and attends to inquiries as required.
• Performs other duties assigned.

Connaissances

Strong verbal and written comms

Self-motivated and energetic

Caring and empathetic

Driver's license

Formation

High school diploma or equivalent

Mortuary science program coursework

Outils

Microsoft Office Suite

Description du poste

Foundation Partners Group seeks a Funeral Director in Training to learn from licensed funeral directors and support families with compassionate service. The role includes greeting families, handling inquiries, and assisting with preparation, embalming support, and logistics from death to disposition.

You will document case files, manage obituary placements, and learn software systems while maintaining empathy, professionalism, and adherence to industry standards.