Funeral Director / Embalmer

Rich & Thompson Funeral & Cremation Service; Burlington (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Rich & Thompson Funeral & Cremation Service in Burlington, NC, seeks a licensed Funeral Director / Embalmer to coordinate and oversee funeral, cremation, and memorial services. The role involves meeting with families, arranging visitations, ceremonies, and logistics, and ensuring compliance with safety and regulatory standards.

You will perform embalming and preparation of decedents, manage multi-service scheduling, and provide compassionate guidance, communicating clearly with families,

Qualifications

• Ability to perform embalming and preparation of decedents in accordance with professional, legal, and health standards.
• Experience working in funeral homes and familiarity with funeral service procedures, regulations, and best practices.
• Background in family services, with the capacity to provide compassionate support and guidance to grieving individuals.
• Strong communication and customer service skills to interact sensitively and clearly with families, colleagues, and partners.
• Current funeral director and embalmer licensure (or eligibility) in the state of North Carolina.
• Knowledge of state and federal regulations related to funeral services, cremation, and vital records.
• Ability to manage multiple services and tasks, including scheduling, documentation, and coordination under time-sensitive conditions.
• Willingness to work evenings, weekends, and on-call shifts as needed to support families and service schedules.
• Valid driver’s license and reliable transportation for service-related travel.
• Demonstrated professionalism, integrity, and respect for diverse cultural, religious, and personal preferences.

Responsibilities

• Meet with families to plan and coordinate funeral, cremation, and memorial services.
• Arrange visitations, ceremonies, and burial or cremation logistics.
• Embalming and preparation of decedents per safety and legal standards.
• Maintain documentation and regulatory compliance.
• Manage funeral home operations and coordinate with vendors.
• Provide clear communication and compassionate guidance to families.
• Support aftercare services and respond to inquiries.
• Uphold high standards of customer service and respect for diverse beliefs.

Skills

Communication skills

Empathy

Customer service

Multi-tasking

Education

North Carolina funeral director license eligibility

Job description

Company Description

Rich & Thompson Funeral & Cremation Service is an established individual and family services provider based in Graham, North Carolina. The organization is dedicated to supporting families and communities through professional funeral, cremation, and memorial services. Team members work closely with families to provide compassionate guidance and personalized arrangements during difficult times. The company values professionalism, empathy, and attention to detail in all aspects of service delivery.

Role Description

This full-time, on-site Funeral Director / Embalmer role is based in Burlington, NC. The position is responsible for meeting with families to plan and coordinate funeral, cremation, and memorial services, including arranging visitations, ceremonies, and burial or cremation logistics. Day-to-day duties include embalming and preparation of decedents, ensuring adherence to safety, legal, and ethical standards, as well as maintaining proper documentation and regulatory compliance. The role involves managing funeral home operations related to each service, coordinating with third-party vendors, and supporting families with clear communication and professional guidance. The Funeral Director / Embalmer also assists with aftercare services, responds to inquiries, and upholds a high standard of customer service and respect for diverse cultural and religious preferences.

Qualifications

• Ability to perform embalming and preparation of decedents in accordance with professional, legal, and health standards.
• Experience working in funeral homes and familiarity with funeral service procedures, regulations, and best practices.
• Background in family services, with the capacity to provide compassionate support and guidance to grieving individuals.
• Strong communication and customer service skills to interact sensitively and clearly with families, colleagues, and partners.
• Current funeral director and embalmer licensure (or eligibility) in the state of North Carolina.
• Knowledge of state and federal regulations related to funeral services, cremation, and vital records.
• Ability to manage multiple services and tasks, including scheduling, documentation, and coordination under time-sensitive conditions.
• Willingness to work evenings, weekends, and on-call shifts as needed to support families and service schedules.
• Valid driver’s license and reliable transportation for service-related travel.
• Demonstrated professionalism, integrity, and respect for diverse cultural, religious, and personal preferences.