Funeral Attendant

sci; Fort Worth (TX); Presencial; USD 30.000 - 38.000; Jornada completa

Descripción de la vacante

SCI in Fort Worth, TX seeks a Funeral Attendant to perform a variety of manual and office tasks before, during, and after funeral services to ensure events run smoothly. Duties include setting up ceremony rooms, greeting families, and assisting with deceased preparation; may drive families and operate vehicles.

No prior experience is required; a High School Diploma and a valid Texas driver license are needed. Ability to lift up to 50 lbs and work evenings/weekends is essential.

Formación

• High School Diploma or equivalent.
• Valid Texas driver’s license with a clean driving record.
• No prior work experience required; funeral industry experience preferred.
• Ability to follow instructions given over the phone or in person.
• Ability to use a personal computer and type.
• Ability to work and communicate effectively with others.
• Ability to show kindness and compassion for the deceased and their families.
• Ability to maintain confidentiality.
• Ability to work evenings and weekends.
• Ability to lift up to 50 pounds; push/pull up to 200 pounds.

Responsabilidades

• Prepare casket and deceased for visitation or funeral services.
• Prepare rooms for services, arrange chairs, guest books, flowers, keepsakes.
• Greet visitors and provide programs and funeral services information.
• May serve as pallbearer and drive families to cemetery site.
• After services, removal, cleaning, and proper storage of company property; packaging and delivery of family mementos.
• Answer phones and screen callers; notify staff and escort guests to rooms.
• Maintain reception area and refreshments; handle mailroom tasks and deliveries.
• Transport documents and family mementos using company vehicles; may transport deceased to funeral home.
• Vehicle care: wash, vacuum, fuel and ensure vehicles presentable.

Conocimientos

Follow instructions over phone/in‑par

PC & typing skills

Effective communication

Compassion for the deceased and their

Maintain composure

Verbal & written communications

Confidentiality

Team collaboration

Evenings/weekends availability

Lifting 50 lbs / pushing 200 lbs

Educación

High School Diploma or equivalent

Descripción del empleo

Our associates celebrate lives. We celebrate our associates.

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

Funeral Services

• Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased
• Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn
• Greet visitors, provide programs, answers questions, and provide funeral services information
• May serve as pallbearer
• May drive families to cemetery site
• Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

• Courteously answer phones, screen callers, and take 'first call' information
• Notify staff members when appointments arrive and escort guests to appropriate room
• Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming
• Review a variety of documents for accuracy
• Data entry of document information into proprietary systems
• Receive deliveries
• Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

• Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home
• May transport the deceased to funeral home
• Wash, vacuum, and clean vehicles to ensure vehicle is presentable
• Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

Education

• High School Diploma or equivalent

Certification/License

• Valid state issued driver's license with an acceptable driving record

Experience

• No prior work experience required
• Funeral industry experience preferred

Knowledge, Skills and Abilities

• Ability to follow instructions given over the phone or in person
• Ability to use personal computer and type
• Ability to work and communicate effectively with others
• Ability to work with kindness and compassion for the deceased and their families
• Ability to maintain composure in challenging situations
• Good verbal and written communications skills
• Ability to maintain confidentiality
• Ability to work with colleagues to accomplish tasks
• Ability to work evenings and weekends
• Ability to lift up to 50 pounds; push/pull up to 200 pounds

Work CONDITIONS

Work Environment

• Work indoors and outdoors during all seasons and weather conditions
• Professional Dress is required when in contact with families
• Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Ability to lift up to 50 pounds; push/pull up to 200 pounds
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond "standard" hours, including weekends, nights and holidays
• Local travel

Postal Code: 76112

Category (Portal Searching): Operations

Job Location: US-TX - Fort Worth