Funds Operations Lead – Institutional Banking

State Street; Chicago (IL); On-site; USD 70,000 - 123,000; Full time

Job summary

State Street is hiring for a leadership role in Chicago focused on custody and fund accounting operations. You will manage day-to-day service delivery, serve as the primary escalation point for operational issues, and coordinate implementation of new funds, systems and processes.

You will also oversee staff development, drive best practices, assist with audits, and participate in committees while ensuring compliance with fiduciary requirements.

Qualifications

• Knowledge of securities language and legal requirements.
• Good interpersonal, organizational and management skills.
• Solid understanding of operational functions within Custody and/or Fund Accounting.
• Ability to provide technical expertise to resolve daily problems.
• Demonstrated computer proficiency and working knowledge of various software applications.
• Ability to develop and enhance client relationships.

Responsibilities

• Account for the day-to-day management of a functional team(s) and manage daily service delivery and production activities performed by staff
• Primary contact and key escalation point for operational issues, provide technical expertise to resolve daily problems
• Act as primary contact and escalation point for operational issues
• Manage and elevate issues related CoE’s and other Shared Services
• Manage production activities of Shared Service Associate I, II and Senior Associate
• Coordinate the implementation of new funds, systems and processes.
• Assist with client conversions and other client projects
• Organize Shared Service internal meetings, as needed, and compiles related documentation, assisting with the coordination and development of the agenda and may attend meetings to record notes and action items
• Identify and implement consistent operational best practices
• Assist with compliance/fiduciary reviews and audits
• Train, develop and motivate new staff, complete performance appraisals
• Provide coaching and development opportunities to staff, participate in individual on-going training and development
• Provide technical expertise to resolve daily problems
• Serve on committees. Help define and implement new company initiatives
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escape in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Other duties as assigned

Skills

Knowledge of securities language

Interpersonal skills

Management skills

Operational understanding

Software proficiency

Client relationship development

Education

BS in Finance or related field

5+ years custody/fund accounting experience with supervisory role

Job description

State Street is hiring for a leadership role in Chicago focused on custody and fund accounting operations. You will manage day-to-day service delivery, serve as the primary escalation point for operational issues, and coordinate implementation of new funds, systems and processes.

You will also oversee staff development, drive best practices, assist with audits, and participate in committees while ensuring compliance with fiduciary requirements.