Fundraising Events & Community Liaison Officer

Norfolk and Waveney Mind; Norwich Township (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

Norfolk and Waveney Mind is seeking a Fundraising Support Officer (Community and Events) to join our growing Fundraising Team. You will plan and deliver a portfolio of fundraising events, support community fundraisers, and provide excellent supporter care to raise vital funds for mental health services across Norfolk and Waveney.

The role involves coordinating logistics, working with volunteers and partners, and representing the charity at events across the region.

Qualifications

• Experience of organising and delivering events.
• Experience in community, individual or corporate fundraising.
• Outstanding customer service and relationship-building skills.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Strong communication skills, both written and verbal.
• Experience using CRM or supporter database systems.
• A full UK driving licence and access to a vehicle - Essential.

Responsibilities

• Planning and delivering a portfolio of fundraising events and community initiatives.
• Supporting individuals, groups and organisations fundraising on behalf of Norfolk and Waveney Mind.
• Acting as a key point of contact for event participants, volunteers and supporters.
• Building strong relationships with community fundraisers and providing excellent stewardship throughout their fundraising journey.
• Coordinating event logistics, venues, suppliers, budgets and risk assessments.
• Maintaining accurate records and reporting through our CRM system.
• Working with our Marketing and Communications Team to promote fundraising campaigns and events.
• Supporting the development of new fundraising opportunities within local communities.
• Attending events and representing the charity across Norfolk and Waveney.

Skills

Event planning

Fundraising

Customer service

Organisation

Communication

CRM experience

Driving licence

Tools

CRM system

Job description

Norfolk and Waveney Mind is seeking a Fundraising Support Officer (Community and Events) to join our growing Fundraising Team. You will plan and deliver a portfolio of fundraising events, support community fundraisers, and provide excellent supporter care to raise vital funds for mental health services across Norfolk and Waveney.

The role involves coordinating logistics, working with volunteers and partners, and representing the charity at events across the region.