Fundraising Data & Operations Coordinator

American Red Cross; Baldwin Park (CA); On-site; USD 41,851 - 45,653; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401(k) with match

PTO starting at 15 days/year

Job summary

American Red Cross is seeking a Business Development Coordinator to support fundraising growth and operational excellence. You will manage gift processing, data accuracy, reporting, and portfolio management while leading volunteers across the region and division.

You will train staff and volunteers on Salesforce, Donor Portal, and data best practices, ensuring deadlines are met and data integrity is maintained to drive strategic fundraising decisions.

Qualifications

• Associate degree or equivalent required.
• 7+ years of related experience or equivalent combination of education and experience.
• Good interpersonal, verbal and written communication skills.
• Basic proficiency in word-processing, spreadsheet and database applications.
• Experience working in a team environment.
• Travel may be required for meetings and conferences throughout the region.
• Management experience is not required.

Responsibilities

• Lead efforts to identify needed gift adjustments and gift linking for accurate revenue reporting and fundraiser credit alignment.
• Analyze data and provide reports to help leadership track performance and inform decisions.
• Oversee gift processing operations and ensure timely processing, bundling, and completion.
• Maintain data hygiene and donor records; manage portfolio updates and transfers.
• Train new hires and volunteers on Salesforce, Donor Portal, and reporting practices.
• Coordinate with national contacts for data systems, gift processing and forecasting visibility.
• Support regional initiatives and portfolio refresh processes.
• Supervise volunteers in data entry and development operations and report on engagement.

Skills

Interpersonal skills

Verbal communication

Written communication

Team collaboration

Data analysis

Education

Associate degree or equivalent

Tools

Salesforce

Donor Portal

Microsoft Excel

Job description

American Red Cross is seeking a Business Development Coordinator to support fundraising growth and operational excellence. You will manage gift processing, data accuracy, reporting, and portfolio management while leading volunteers across the region and division.

You will train staff and volunteers on Salesforce, Donor Portal, and data best practices, ensuring deadlines are met and data integrity is maintained to drive strategic fundraising decisions.