Fundraising Coordinator

Mission Hospice and Home Care; San Mateo (CA); On-site; USD 36,000 - 39,000; Full time

Job summary

Mission Hospice and Home Care in California seeks a full-time Fundraising Database Coordinator to manage accurate gift processing, donor records, and reporting while supporting fundraising communications and events.

The role emphasizes maintaining Salesforce data integrity, processing checks, online gifts, pledges, and ensuring donor intent is respected; occasional cross-support for By the Bay Health and Hope Hospice may occur.

Qualifications

• Associate degree preferred, or an equivalent combination of education and experience.
• Two years of experience in gift processing, donor databases, or fundraising operations.

Responsibilities

• Process gifts accurately and promptly (checks, credit cards, online gifts, pledges, events).
• Maintain donor, gift, campaign, fund and related records in Salesforce and related systems.
• Prepare donor lists, reports and data exports for fundraising, communications and events.
• Support fundraising communications via Salesforce Marketing Cloud and analytics tracking.

Skills

Gift processing

Donor database

Education

Associate degree

Tools

Salesforce

Salesforce Marketing Cloud

Job description

Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we are a local, independent nonprofit that has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Fundraising Database Coordinator is responsible for accurate and timely gift processing, gift-related database operations, donor records, acknowledgments, reporting, and reconciliation for Mission Hospice. The position maintains the integrity of fundraising data in compliance with established policies and procedures in support of organizational goals and priorities. The position also provides substantial administrative and operational support for fundraising, fundraising communications, online giving, and events. While position responsibilities focus primarily on Mission Hospice, this position may provide gift processing, administrative, and/or operational support for By the Bay Health and/or Hope Hospice as needed.

_ By the Bay Health follows all CDPH vaccine requirements for healthcare personnel. _

Essential Duties & Responsibilities include (but are not limited to)

Gift Processing and Database Administration - Approximately 60%

• Process all Mission Hospice gifts accurately and promptly, including checks, credit card and online gifts, pledges, planned gifts, grants, event gifts, in-kind gifts, and other contributions
• Maintain accurate donor, constituent, gift, campaign, fund, appeal, and related records in Salesforce and associated fundraising systems
• Review gifts and supporting documentation for accuracy, appropriate coding, donor intent, restrictions, and other requirements.

Fundraising, Communications and Event Support - Approximately 40%

• Provide administrative and operational support for Mission Hospice fundraising activities and priorities as requested by the Advancement Manager, Gift Operations and the Director of Development for Mission Hospice
• Prepare donor and prospect lists, reports, exports, mailing files, data selections, and other information needed for fundraising, stewardship, communications, and events
• Support fundraising communications through Salesforce Marketing Cloud, including email creation, creation of email lists, distribution support, and analytics tracking.

Education/Experience:

• Associate degree preferred, or an equivalent combination of education, training, and work experience suitable for the position
• Two years of relevant experience in gift processing, donor database administration, fundraising operations, financial transaction processing, or comparable work preferred.

Pay Range:
$26.00 - $28.00 hourly

Mission Hospice and Home Care is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at MHHC. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.