Funding Manager

Commercial Vehicle Group; North (SC); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401k

Long Term Disability

Job summary

National Seating & Mobility seeks an experienced Funding Director to oversee the Funding Department, lead the Funding Leadership Team, and ensure timely, high-quality funding approvals. The role coordinates with DVPs, RADs, and Branch Leaders to drive policy-compliant processes and staff development.

The ideal candidate has 7+ years in funding operations, proven management of 10+ direct reports, and strong proficiency in Excel, Word, and Outlook.

Qualifications

• 7+ years experience in Complex Rehab Technology Funding operations
• Experience managing a team of 10+ direct reports
• Proficient in Microsoft Excel, Word, and Outlook

Responsibilities

• Manage transaction cycle time from Ready to Process to Funding Approval to ensure timely and quality funding
• Coordinate hiring, training, mentoring and career development of Funding Specialists
• Develop and maintain training materials, guides and progress reports
• Lead Funding Leadership Team development and performance management
• Monitor productivity and quality of Funding Specialists and Lead Funding Specialists
• Ensure coverage and timely completion of orders with quality and compassion
• Share KPIs with direct reports and stakeholders regularly
• Calculate and request monthly bonus payments for the team

Skills

Leadership

Team management

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Oversees and manages all aspects and functions of the Funding Department. Manages the FundingLeadership Team within the assigned territory, ensuring that job duties are performed at or above NSMstandards. Coordinates with the Divisional Vice Presidents (DVP), Regional Area Directors (RAD), BranchLeaders (BM / GM), Assistive Technology Professionals (ATP), and other leadership and support personnelto ensure all Funding procedures are completed in accordance with company policy and within expectedtime frames.

Company Description:

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client'slives by giving them self-reliance and independence. Our teams are comprised of passionate individuals,dedicated to providing the best care to each client. We focus on abilities by leveraging technology andcreating mobility solutions that are as unique as our client's needs.

Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving alasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity andoffer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.

Duties and Responsibilities / Essential Functions:

1. Manages transaction cycle time (TCT) from Ready to Process to Funding Approval, making certainthat all necessary steps are taken in the appropriate order ensuring timeliness of process andquality of funding approval.
2. Coordinates and manages the hiring, training, mentoring, performance, continuous education,and career development of the Funding Specialist Team.
3. Develops and maintains training materials, guides and progress reporting.
4. Management and career development of the Funding Leadership Team (Funding Supervisor, LeadFunding Specialist) that results in self-sufficient performance management.
5. Manages Funding Specialists and Lead Funding Specialists monitoring productivity, quality, and compassion.
6. Ensures productivity of Funding Specialist assignments and directs work order caseloads, shifting responsibilities when necessary.
7. Coordinates temporary coverage to ensure all orders are worked timely with a high level of quality and compassion.
8. Coordinates and shares Key Performance Indicators with direct report team and stakeholders on a regular basis.
9. Calculates and requests bonus payment for direct report team on a monthly basis.
10. Manages the credit exception process to expedited delivery when appropriate and directed.
11. Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority.
12. Responsible for payroll/administrative function for all direct reports.
13. Responsible for personal continuing education related to job duties; i.e.: NSM's current and/or new policies and procedures, completing any courses on NSM University, and research of payer issues and updates related to his or her territory.
14. Performs any related job duties assigned by the Division Funding Director. Carries out all position expectations in a professional manner and with minimal supervision.
15. Must meet minimum productivity and quality standards.
16. Must maintain regular and predictable attendance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.

Required Education, Experience & Competencies:

• Minimum of 7 years of experience in Complex Rehab Technology Funding operations
• 2 years of experience managing a minimum of 10 direct reports
• Proficient in Microsoft Excel, Word, and Outlook
• Ability to review, analyze and interpret general business reports, technical procedures, work instructions and governmental regulations

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.