Funding Consultant, West Coast

Tobii Dynavox®; California (MO); Remote; USD 48,000 - 52,000; Full time

Job summary

Tobii Dynavox is seeking a Funding Consultant to coordinate product orders and work with SLPs and agencies to ensure funding authorization. This role requires strong communication skills and a background in health insurance is preferred. Join a mission-driven company that empowers individuals with disabilities.

Benefits

Flexible work options

Growth and development opportunities

Inclusive and supportive culture

Qualifications

• Bachelor Degree required.
• 2-4 years related experience preferred.
• Background in health insurance field is a plus.

Responsibilities

• Coordinate intake, submission, and follow-up of orders.
• Maintain communication with SLPs and funding agencies.
• Review documents for third party payer criteria.

Skills

Oral and written communication skills

Interpersonal skills

Customer service orientation

Internet navigation skills

MS Office Word and Outlook

Education

Bachelor Degree

2-4 years related experience

Background in health insurance

Job description

Funding Consultant, West Coast page is loaded

Funding Consultant, West Coast

Apply locations Remote US-CA Remote US-CO Remote US-ID Remote US-WA Remote US-KS time type Full time posted on Posted 6 Days Ago job requisition id JR100664

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you’ll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

JOB SUMMARY:

The Funding Consultantis responsible for coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders. This individual works closely with SLPs, government agencies, and educational institutions to obtain order authorization and thoroughly reviews documents for submission ensuring they meet third party payer criteria.

The Funding Consultant must live in the West Coast region.

KEY RESPONSIBILITIES:

• Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations

• Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders

• Track funding authorization cases ensuring requests are resolved to completion in a timely manner

• Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility

• Review prior authorization documents against third party payer criteria

• Research previous orders and payment history/DSOs for any repair or new order requests

• Enter and complete orders in the order management system database

• Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution

• Resolve third party denials and provide consultation to finalize difficult funding cases

• Alert supervisor of potential third-party payer challenges

• Perform various other duties as assigned

MINIMUM QUALIFICATIONS:

EDUCATION / EXPERIENCE REQUIREMENTS:

• Bachelor Degree, or 2 – 4 years related experience

• Background in the health insurance field preferred

COMMUNICATION SKILLS:

• Oral and written communication skills

• Interpersonal, collaboration, and teaming skills

• Customer service orientation

COMPUTER OR TECHNICAL SKILLS:

• Internet navigation skills

• MS Office Word and Outlook

OTHER SKILLS/KNOWLEDGE REQUIREMENTS:

• Able to multitask in a fast-paced environment

WORK ENVIRONMENT REQUIREMENT:

• Able to work at a desk for prolonged periods of time

• Ability to work with interruptions in a fast-paced environment

We are able to pay this Funding Consultant $24/hr.

Our Values:

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

What We Offer:

At Tobii Dynavox, we believe in empowering individuals – including our employees - to reach their full potential. Here’s what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• “Yes, and...” Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don’t have to choose between personal and professional goals.
• Growth and Development: Whether you’re advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You’ll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.

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About Us

Join the world leader in assistive communication, where we help people with complex disabilities live up to their full potential by enabling them to express themselves, communicate with others and live more independently